Assistant Restaurant Manager

Courtyard by Marriott; Miami (FL); On-site; USD 35,500 - 38,145; Full time

Benefits offered by this job

Bonus eligibility

Job summary

Courtyard by Marriott is seeking an entry-level management position to assist in daily operations of restaurants, bars, and room service. The role includes supervising staff, menu planning, and ensuring sanitation standards.

Successful candidates will have a background in food and beverage service, ideally with at least 3 years of experience or an appropriate degree. This position offers full-time employment with a pay range of $25.77-$27.69 per hour, plus eligibility for bonuses.

Qualifications

• High school diploma or GED; 3 years experience in food and beverage or related area.
• 2-year degree in Food Service Management and 1-year experience in related area.

Responsibilities

• Supervise daily restaurant operations and staff.
• Ensure compliance with restaurant policies and service standards.
• Interact with guests to gather feedback and improve service performance.
• Monitor employee performance and provide regular feedback.

Skills

Employee supervision

Customer service

Operational management

Communication

Problem-solving

Education

High school diploma or GED

Food Service Management degree

Job description

Additional Information

Job Number26091156

Job CategoryFood and Beverage & Culinary

Location1201 NW 42nd Ave, Miami, Florida, United States, 33126 VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Management

Pay Range: $25.77-$27.69 per hour

Bonus Eligible: Y

Job Summary

Entry level management position that is assists in the daily operations in Restaurants/Bars and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.

OR

• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Management of Restaurant Team

• Handles employee questions and concerns.
• Monitors employees to ensure performance expectations are met.
• Provides feedback to employees based on observation of service behaviors.
• Assists in supervising daily shift operations.
• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Day-to-Day Restaurant Operations

• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
• Assists in ensuring compliance with all restaurant policies, standards and procedures.
• Monitors alcohol beverage service in compliance with local laws.
• Assists in achieving or exceeding budgeted goals.
• Performs all duties of restaurant employees and related departments as necessary.
• Opens and closes restaurant shifts.

Providing Exceptional Customer Service

• Interacts with guests to obtain feedback on product quality and service levels.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Encourages employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Meets and greets guests.

Assisting in Human Resource Activities

• Supervises on-going training initiatives.
• Uses all available on the job training tools for employees.
• Communicates performance expectations in accordance with job descriptions for each position.
• Coaches and counsels employees regarding performance on an on-going basis.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.