Assistant Restaurant Manager

Chuck E Cheese; Mentor (OH); On-site; USD 18,322 - 25,196; Full time

Benefits offered by this job

401(k) retirement plan

Employee meal discounts

Telemedicine

Job summary

Chuck E. Cheese in Mentor, Ohio is seeking an Assistant Manager to lead a team in a high-energy family entertainment venue.

The position offers $13.30–$18.29 per hour with exempt or non-exempt commission potential for Memberships and Fun Pass sales, paid bi-weekly where allowed by state law. You will oversee daily operations including Kitchen, Showroom, Gameroom, and Sales functions, recruit and train staff, and drive guest satisfaction while ensuring safety and quality in a fast-paced

Qualifications

• Must be able to work 40 hours a week.
• Must have a high-school diploma or GED.
• Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol).
• Minimum of one (1) year of experience managing people, preferably in the food service industry OR experience as an Opening Coordinator for at least six (6) months.

Responsibilities

• Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards.
• Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations.
• Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and well-run environment.
• Understand cost control procedures, inventory, financials, and labor management.
• Take ownership of an Area of Impact "AOI" in one of four areas and, over time, complete a rotation in each area.
• The Kitchen - manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation from scratch, cook pizza and other Chuck E. Cheese menu items.
• Sales - oversight over the Cashier, Salad Bar and Gift Shop. Monitor Sales results, including upselling and suggestive selling programs. Manage inventory, ordering, execution and profitability of the Merchandise area. Ensure quality assurance of the Salad Bar and prep procedures.
• Showroom - lead birthday party execution and planning. Maximize party bookings and guest satisfaction while optimizing showroom seating.
• Gameroom - partner with the Technical Manager to keep games and restaurant equipment in top condition with minimal downtime. Analyze gameplay data and ticket payouts while keeping the gameroom and surrounding areas clean and guest-ready.

Skills

Coaching and Developing Others

Effective Communication

Composure

Resourcefulness

Ethics and Integrity

Time and Priority Management

Education

High-school diploma or GED

Job description

Overview

At CEC Entertainment, we build careers around great food, family, and fun. Our purpose is to create the best place for kids and families to eat and play.

Compensation

Compensation Details: $13.30 - $18.29 Hourly

Commission Details: Exempt: Commission potential from $0.50 to $10.00 for each Membership you sell, and from $0.15 to $3.00 for each Fun Pass you sell. Paid out bi-weekly (unless state law requires otherwise).

Non-Exempt: Commission potential from $2.00 to $8.00 for each Membership you sell, and from $0.60 to $2.40 for each Fun Pass you sell. Paid out bi-weekly (unless state law requires otherwise).

Job Description

Ready to level up your management career? Think you've got what it takes to lead at the beloved family entertainment industry leader? Families love Chuck E. Cheese because our people are the best of the best. As an Assistant Manager, you'll help lead a team committed to making sure "every guest leaves happy." It's a high-energy, high-reward opportunity - ready and waiting for you.

Job Responsibilities

• Make daily decisions that involve time management, staff scheduling, cleanliness and upholding product and guest service standards.
• Build sales and maximize profits by effectively recruiting, training, developing and motivating your team to meet company and guest expectations.
• Coach and inspire the team to deliver outstanding guest service and ensure a safe, clean, and well-run environment.
• Understand cost control procedures, inventory, financials, and labor management.
• Take ownership of an Area of Impact "AOI" in one of four areas and, over time, complete a rotation in each area.
• The Kitchen - manage product ordering, food safety, scheduling, and cleanliness. Oversee pizza dough preparation from scratch, cook pizza and other Chuck E. Cheese menu items.
• Sales - oversight over the Cashier, Salad Bar and Gift Shop. Monitor Sales results, including upselling and suggestive selling programs. Manage inventory, ordering, execution and profitability of the Merchandise area. Ensure quality assurance of the Salad Bar and prep procedures.
• Showroom - lead birthday party execution and planning. Maximize party bookings and guest satisfaction while optimizing showroom seating.
• Gameroom - partner with the Technical Manager to keep games and restaurant equipment in top condition with minimal downtime. Analyze gameplay data and ticket payouts while keeping the gameroom and surrounding areas clean and guest-ready.

Skills We're Looking For

• Coaching and Developing Others
• Effective Communication
• Composure
• Resourcefulness
• Ethics and Integrity
• Time and Priority Management

Minimum Qualifications

• Must be able to work 40 hours a week
• Must have a high-school diploma or GED
• Must be at least 21 years of age or older (RVP approval may allow for hiring at the age permitted by local law for selling, ringing up, checking identification and serving alcohol)
• Minimum of one (1) year of experience managing people, preferably in the food service industry OR experience as an Opening Coordinator for at least six (6) months

Essential Job Functions and Work Environment

• Must be able to lift or carry objects weighing 0-50 pounds during scheduled shift.
• Must be able to stand, bend, kneel, reach, push/pull, walk and squat during scheduled shift.
• The work environment includes flashing and flickering lights, moving mechanical parts, and loud noise, as well as exposure to non-weather related wet, humid, extreme heat and extreme cold conditions.

Benefits & Perks

CEC offers a competitive benefits package designed to support employees nationwide. All employees enjoy access to telemedicine, early wage access, a 401(k) retirement plan, employee meal discounts, an Employee Assistance Program (EAP), tuition savings, scholarships, and financial relief resources.

Part-time employees may enroll in fixed indemnity medical coverage, dental and vision options, and voluntary life and short-term disability benefits.

Full-time employees (averaging 29.5+ hours/week) are eligible for comprehensive medical, dental, and vision coverage, paid sick/vacation time, paid holidays (where applicable), FSA/HSA options, life and disability insurance, voluntary benefits, legal coverage, and additional education and student loan support.

State & Local Compliance

CEC provides paid sick leave and other benefits as required by applicable state and local laws.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At Chuck E. Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and, most importantly, to protect the health of our teams and guests.

The Company

CEC Entertainment, LLC ("CEC") is a national leader in family dining and entertainment, proudly operating Chuck E. Cheese, Peter Piper Pizza and Chuck's Arcade brands. We foster a culture of diversity and celebrate fun and play to unite every family.

Learn more at chuckecheese.com and peterpiperpizza.com.

Equal Opportunity Employer: We do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, or any other protected class. We are committed to providing reasonable accommodations.