Assistant Restaurant Manager

SSP Deutschland GmbH; Houston (TX); On-site; USD 50,000 - 55,000; Full time

Job summary

Join a leading global operator as an Assistant Restaurant Manager at a major airport. This role involves managing retail and customer service activities, leading a diverse team, and ensuring compliance with company standards. Competitive compensation and growth opportunities await those ready to thrive in a fast-paced environment.

Benefits

Health, Dental, Vision and Life Plans

Paid Time Off

401K with company match

Employee Assistance Program

Qualifications

• 2+ years in restaurant management with 1 year of bar management preferred.
• Proficient in MS Office and POS systems.
• Ability to resolve conflicts and interact with diverse team members.

Responsibilities

• Manage retail and customer service activities, providing feedback and performance evaluations.
• Lead and develop the team, assigning tasks and maintaining guest service standards.
• Forecast sales and assist in budgeting based on performance analysis.

Skills

Leadership

Customer Service

Problem Solving

Organization

Education

High School Diploma or equivalent

Associate's Degree or equivalent coursework (preferred)

Tools

Point-of-Sale (POS) systems

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

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Join Our Team as an Assistant Restaurant Manager!

• $50,000 - $55,000 / year
• Opportunity for quarterly bonus and year-end super bonus

Are you an experienced retail professional with a passion for high-volume and a knack for leadership?

We have an exciting opportunity for an Assistant Restaurant Managerat Einstein at George Bush Intercontinental Airport. If you thrive in a fast-paced retail environment and are ready to take on a challenging and rewarding role, we want to hear from you!

What You’ll Do:

• Manage All Retail and Customer ServiceActivities:Manage, supervise and evaluate Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
• Lead and Develop Team:Recruit, train, and communicate with team of Retail Travel Experts. Develop, plan and assign daily goals, tasks and Team Member assignments. Implement and maintain guest service standards and brand specifications fostering a collaborative and efficient work environment.
• Systems and Processes:Maintains adherence to all company policies and procedure.
• Merchandising and Displays:Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels.
• Office Management:Handle tasks such as management of funds and media, receiving, inventory, purchasing, team member scheduling and payroll.
• Forecasting and Budgeting:Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.
• Problem Solving:Address routine issues and escalate complex problems to higher management as necessary.

What We’re Looking For:

• Educational Background:High School Diploma or equivalent, associate’s degree or equivalent coursework preferred.
• Experience: 2+ years in restaurants in a management/supervisory capacity with 1 year of bar management experience preferred.
• Technical Skills:Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities.
• Interpersonal Skills:Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports.

Why Join Us?

• Dynamic Environment:Work in the fast-paced and exciting setting of a major airport.
• Growth Opportunities:Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world!
• Competitive Compensation: $50,000 - $55,000 / year + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, and Employee Assistance Program.

Ready to Apply?

If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting,apply now!

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.