Assistant Restaurant General Manager: People & Performance

Pizza Hut; West Springfield (MA); On-site; USD 52,000 - 76,000; Full time

Job summary

Pizza Hut is seeking an Assistant Restaurant General Manager to support the Restaurant General Manager in driving smooth operations, coaching leaders, and delivering exceptional guest experiences. You will help hire, train, and build a bench of capable managers while maintaining Pizza Hut brand standards and safety compliance.

This role emphasizes culturally strong leadership, daily operations oversight, and ongoing performance development to ensure high customer satisfaction and excellent

Qualifications

• Experience in hiring and training staff
• Ensures brand standards and safety
• ServSafe certified or working towards certification

Responsibilities

• Assist RGM with hiring and training
• Own and promote positive restaurant culture and employee experience
• Maintain customer service standards and brand compliance
• Oversee inventory, forecasting, scheduling, and safety compliance
• Develop a store team with high customer satisfaction results

Skills

Leadership

Customer service

Communication

Training

Microsoft Office

Time management

Problem solving

Tools

Hutlink

Learning Zone

Pizzapedia

Job description

Pizza Hut is seeking an Assistant Restaurant General Manager to support the Restaurant General Manager in driving smooth operations, coaching leaders, and delivering exceptional guest experiences. You will help hire, train, and build a bench of capable managers while maintaining Pizza Hut brand standards and safety compliance.

This role emphasizes culturally strong leadership, daily operations oversight, and ongoing performance development to ensure high customer satisfaction and excellent