Assistant Residential Team Leader

Arceriecounty; Buffalo (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Assistant Residential Team Leader to oversee the delivery of services and supports for individuals with disabilities. In this role, you will supervise daily activities, ensure safety standards, and assist in developing treatment plans. This position offers a dynamic work environment with opportunities for advancement, on-the-job training, and a supportive team. If you are passionate about making a difference in the lives of others and possess the necessary skills and experience, this could be the perfect opportunity for you to thrive in a rewarding career.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

On-the-job Training

Room for Advancement

Qualifications

• Experience in direct support and supervision in the Human Services field.
• Valid NYS driver's license and medication administration certification required.

Responsibilities

• Supervise daily activities and ensure safety of individuals in care.
• Assist in the development and monitoring of treatment plans.

Skills

Direct Support Experience

Supervision Skills

Communication Skills

Crisis Intervention Skills

Medication Administration

Education

Bachelor's Degree in Human Services

Associate's Degree in Human Services

High School Diploma

Tools

Household Appliances

Computer Software

Job description

Posted Tuesday, April 1, 2025 at 4:00 AM

The Arc Erie County New York has been supporting children and adults with disabilities, and their families in achieving their desired quality of life by creating opportunities through comprehensive services for over 65 years.

The Arc Erie County is looking for Assistant Residential Team Leaders!

What you’ll be doing: As our Assistant Residential Team Leader (ARTL), you’ll be under the direct supervision of a Residential Team Leader and responsible for the oversight of the delivery of services and supports at 1 or more certified site(s).

You will be responsible for:

• Supervising daily activities of individuals providing assistance and training
• Assuring individuals' overall safety through maintaining safety standards, familiarity with emergency safety procedures and providing regular training to individuals
• Assisting the Residential Team Leader in supervising and coordinating the treatment team in the development of the Staff Action Plans

What we need from you:

Associate Degree plus (2) years full-time paid direct support experience OR

High School diploma or equivalent plus (4) years full-time paid direct support experience.

Valid NYS Driver’s License & approved driving record.

What The Arc Erie County can offer: Affordable benefits (medical, dental & vision insurance), $24.00 per hour, excellent PTO, room for advancement, on-the-job training, 40-hour work week (schedules vary), and a positive, diverse and exciting environment.

Job Title: Assistant Residential Team Leader

Department: Residential

Job Grade: 3

Job Code: 476

Position Summary: Provides direct supervision to Residential Habilitation individuals in all facets of daily living. Provides direct supervision to direct care staff providing services. The Assistant Residential Team Leader, under the direct supervision of the Residential Team Leader, is responsible for the oversight of the delivery of services and supports at 1 or more certified site(s).

REPORTING RELATIONSHIP:

Receives direct supervision from the Residential Team Leader. Provides supervision to all staff members employed in the residence with assistance and direction from the Residential Coordinator and the Residential Team Leader.

Job Duties and Responsibilities:

• Supervises daily activities of individuals providing assistance and training in areas such as, but not limited to activities of daily living, self-care skills, money management, cooking, self-administration of medication and communication.
• Intervenes with individuals' inappropriate and/or potentially injurious behaviors in the least restrictive manner possible, while maintaining a safe environment. Coordinates development and monitors behavior modification programs as needed.
• Assures individuals' overall safety through maintaining safety standards, familiarity with emergency safety procedures and providing regular training to individuals.
• Coordinates transportation of individuals to medical appointments, recreation activities and other appointments/activities as scheduled. Assists in the scheduling of medical appointments and recreational activities.
• Assures that individuals receive assistance with training for shopping for clothing, personal items and groceries.
• Assists/manages individuals’ personal monies. Monitors individuals’ progress in money management skills. At the direction of the Residential Team Leader, reviews the overall management of individual accounts as appropriate.
• Administers medication to individuals, provides first aid when necessary and addresses routine health care needs. Evaluates and coordinates the implementation of the self-administration training program.
• Serves as the agency designated supervisor for administration of medication. Observes each regular and substitute staff person pass one medication on a random basis, but not more than 6 months in between each administration; maintains documentation of each observation.
• Assists in the completion of all required documentation in individual and agency records; oversees maintenance of those records as appropriate.
• Ensures a clean, safe environment by coordinating housekeeping and minor maintenance tasks and by ensuring individuals receive training in these skill areas.
• Assists the Residential Team Leader in supervising and coordinating the treatment team in the development of the Staff Action Plans.
• Monitors and/or assists in the assessment of the individuals’ skills and behavior.
• In conjunction with the Residential Team Leader coordinates the development of intervention/training objectives. Implements, documents and monitors the progress of the Life Plan.
• Evaluates program data and progress.
• At the direction of the Residential Team Leader, coordinates regular staff meetings and training as well as attend supervisory conferences and other assigned meetings.
• Assists individuals in community integration, providing supervision and training.
• Assures confidentiality of information about individuals.
• In conjunction with the Residential Team Leader, coordinates contact with individuals' families, work sites, schools and physicians as well as providers of other community services.
• Assists with the monitoring and supervising of expenditures from the annual budget.
• Coordinates interviews and will assist the Residential Team Leader in hiring, orientation and termination of direct care staff employed in the residence. Provides weekly and/or as needed supervision to all regular and substitute direct care staff. Evaluates all regular direct staff annually. Assists the Residential Team Leader in maintaining staffing schedules to provide adequate supervision to the IRA.
• Assist the Residential Team Leader to ensure that all regular and substitute staff members receive all mandated training. Coordinates retraining of staff annually or as needed.
• As part of schedule – required to work one weekend shift per week.
• Completes routine paper work responsibilities and other duties as assigned by the Residential Team Leader. Receives weekly and/or as needed supervision from the Residential Team Leader.
• Participates in rotating on-call system for all emergencies as part of the Agency’s emergency on-call procedures.
• Participates in planning groups and committees as assigned, to assure continuity of programs.
• Responsible for monitoring Quality Assurance guidelines including reporting, reviewing and follow up of incidents.
• To ensure adequate coverage, shift is not concluded until staff replacement arrives.
• All other duties as assigned.

Qualifications and Education Requirements:

Bachelor’s Degree PLUS six months full-time paid direct service experience in the Human Services field.

OR

Associate’s Degree PLUS two years full-time paid direct service experience in the Human Services field.

OR

High School PLUS four years full-time paid direct service experience in the Human Services field.

PLUS:

A valid NYS driver's license and approved driving record is required.

Medication Administration and First Aid Certification, CPR, and Strategies for Crisis Intervention and Prevention-Revised training (SCIP) must be taken as provided by the agency within 90 days of hire and must be maintained.

Essential Job Functions:

• Physical demands and Exposure Risk outlined on attached form (A)
• Mental Requirements:

The ability to read, write, analyze, be perceptive/comprehensive, show good judgement, have good math & decision-making skills, independent action, planning & prioritizing and follow directions. Work independently as well as cooperatively with others. Be approachable, enthusiastic, personable, work under pressure and meet job-related deadlines accordingly.

• Human Relations Skills:

The ability to communicate with individuals in a positive manner, demonstrate the ability to be a leader and serve as an appropriate role model to staff members. Receive supervision instruction in a positive manner. Adhere to and administer Agency’s policies, procedures, rules and regulations. Maintain a professional attitude and appearance at all times.

• Equipment Operation:

The ability to operate household appliances; washer, dryer, stove, electrical equipment, copier, fax machine, snow blower possibly, agency vehicle/van. Proficient in the operation of the computer’s hardware and software including applications and programming. Occasional snow shoveling, leaf raking, operate wheelchair on van when necessary. Use household cleaners, chemicals, and ability to come in contact with normal household dust/dirt.

• All staff members will assure and demonstrate the promotion of fundamental rights and protections for the people that we support. These include practices that treat people with dignity and respect at all times, ensure safety, best possible health/well-being and provide the person with continuity and personal security through the use of natural supports, positive relationships and opportunities for integration in the community. Staff members should also advocate and work toward assisting the people we support through person-centered planning to achieve the personal outcome goals that they have chosen by facilitating the plans and positive supports necessary to assist the person in progressing toward each outcome.
• Demonstrates the agency values of integrity, respect, responsibility, trust, teamwork, positive attitude, learning and honesty in working with students (persons), families, colleagues and members of our community.
• Good attendance is vital for the efficient and effective operation of quality programming and is an essential job function of this position.

This position is NON-EXEMPT from the overtime requirements of the Fair Labor Standard Act.

The Arc Erie County New York retains the right to change this job description at any time.

The Arc Erie County New York is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.