Assistant Registrar - Student Records Specialist

The Lake Erie College Of Osteopathic Medicine; Millcreek Township (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Lake Erie College of Osteopathic Medicine is seeking an Assistant Registrar to support the Registrar's Office in Erie, Greensburg, and related campuses. Responsibilities include registration, maintaining student records and personal information, assisting with financial aid, and supporting commencement activities.

The role requires strong data entry, confidentiality, and effective communication. Candidates should have a Bachelor's Degree and experience with student records systems, such as

Qualifications

• Bachelor's Degree required; previous educational or similar experience preferred.
• Experience handling student records and Banner or similar software preferred.
• Knowledge of institutional education protocols.

Responsibilities

• Assist registrar in managing the Registrar's office and maintaining student records.
• Develop and administer operational policies and procedures relating to grade sheets and grade reports for final production and distribution.
• Advise and consult with administration and management regarding problems associated with the Registrar's office.
• Resolve problems regarding academic student records.
• Participate in the organization of the office of the Registrar; assist with assessment processes and financial aid.

Skills

Effective communication

Records terminology

Data entry accuracy

Interpersonal skills

Organizational skills

Confidentiality

Education

Bachelor's Degree

Tools

Banner

Job description

JOB SUMMARY

Responsibilities include handling registration, maintaining the integrity of students' personal information and academic records and assisting with financial aid. Participating in the implementation of student management programs, including testing programs with different student populations. Being a part of commencement activities also belongs to the incumbent, including providing resources on graduation and degree requirements. The assistant registrar interviews parents, faculty and students with special requests related to admission and registration. She/he may have to hold counseling sessions with students at the time of registration or during the course of the academic year. Issuing transcripts, grades or clearing Social Security Number, verification of enrollment, loan deferments, insurance forms or issuing background checks are examples of daily responsibilities. In addition, research duties may be performed in the way of data entry and archiving files or transcripts.

CHARACTERISTIC JOB TASKS AND RESPONSIBILITIES

• Assist the registrar in managing the Registrar's office and maintaining student records;
• Develop and administer operational policies and procedures relating to grade sheets and grade reports for final production and distribution;
• Advise and consult with administration and management regarding problems associated with the Registrar's office;
• Resolve problems regarding academic student records;
• Serve on school committees as required or needed;
• Assist with the organization of aspects of the office of the Registrar;
• Assist with assessment processes;
• Assist with aspects of financial aid;
• Participate in the organization of LECOM ceremonials;
• Participate in service unit goals setting and continuous improvement;
• Such other duties as may be required from time to time by the Registrar and/or his/her designee;
• Document completion of training of tasks and responsibilities
• To provide administrative support to standing and ad hoc committees as required by the Registrar;
• Establish and maintain effective working relationships;
• Knowledge of the protocols and procedures in Institutional education;
• Act with integrity, honesty and knowledge that promote the culture, values and mission of LECOM;
• Maintain a calm demeanor during periods of high volume or unusual events to keep operating to standard and to set a positive example for the overall department;
• Maintain regular and punctual attendance;
• Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;
• Participate in scholarly activity so to enrich and broaden the student learning experience;
• Commit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach; and
• Perform other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the Institution.

KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS

Must possess required knowledge and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Effective communication skills, both written and verbal;
• Knowledge of academic and student records terminology;
• Publication, layout and critical thinking skills;
• Ability to develop and implement procedures;
• Demonstrable accuracy concerning daily work assignments;
• Good public relations and marketing skills;
• Ability to work effectively under pressure in a fast paced environment;
• Confident in handling ambiguity and fluid situations and have an abundance of common sense and pragmatism;
• Ability to work with individuals at all levels in the organization and throw equal enthusiasm behind the more routine, hands-on activities, as well as those requiring a higher profile;
• Organizational skills; must be accurate and attentive to detail;
• Ability to maintain an established work schedule; assess and prioritize multiple tasks and demands;
• Interpersonal skills to include tact and diplomacy;
• Organizational and planning skills, including attention to detail and follow-through;
• Strong computer literacy and accurate data entry skills;
• Maintain confidentiality of work related information and materials;
• Establish and maintain effective working relationships;
• Knowledge of the protocols and procedures in Institutional education;
• Ability to learn quickly;
• Ability to understand and carry out oral and written instructions and request clarification when needed;
• Flexibility to accept other duties needed/assigned for the department needs;
• Ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;
• Ability to report to work as scheduled, ready to devote full attention and energy to the important work of LECOM; and
• Ability to accept work directives from managers and supervisors in a respectful and cooperative manner.

MINIMUM QUALIFICATIONS

• Education and experience equivalent to: a Bachelor's Degree is required. Previous educational or similar experience preferred. Experience handling student records and working with Banner or similar educational software is highly preferred.

The Lake Erie College of Osteopathic Medicine offers challenging, enjoyable, and rewarding positions as faculty and staff at our campuses in Erie and Greensburg, Pennsylvania; Elmira, New York; and Bradenton, Florida.

Each employee contributes directly to LECOM's growth and success and takes pride in being a member of the LECOM family. Employees embrace the osteopathic principles of compassionate and caring primary health care and serve as professional role models for LECOM students.

We are very excited to welcome you to our vibrant and engaging work culture, where you can grow, develop, and share your talents. We look forward to your personal contribution to LECOM's mission of excellence in education, research, clinical care, and community service. You will find that we provide a highly productive and energetic workplace, with unlimited opportunities for personal satisfaction and career advancement. We are confident that you will agree that LECOM is a great place to work!

LECOM offers competitive wages and benefits. EEO/AA/M/F/Vets/Disabled

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