Assistant Registrar

Kids for the Future; Memphis (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

LeMoyne-Owen College in Memphis, TN seeks an Assistant Registrar to manage daily Records Office operations under the Registrar, ensuring accurate undergraduate academic standings and timely delivery of official information. This role requires a bachelor’s degree and 2–5 years in a Registrar/Student Records setting, with familiarity in Ellucian/Colleague, SEVIS, and FERPA policies.

The Assistant Registrar will coordinate Add/Drop, enrollment verification, transcripts, and graduation tasks, with

Qualifications

• Bachelor's degree required.
• 2–5 years of experience in a Registrar's Office/Student Records in higher education.
• Experience with VA benefits is preferred but not required.
• Experience with Ellucian/Colleague is strongly preferred.

Responsibilities

• Provide quality customer-focused support in person and by phone for internal and external customers.
• Process Add/Drop, withdrawals, and registration activities as required.
• Handle enrollment verifications requested by students and third parties.
• Assist with ASAP program, including some evening work and after-hours orientation sessions.
• Support registration during peak periods, including evenings and weekends.
• Audit student files each term to ensure all documents are on file.
• Assist with grade changes and notifications; maintain/update academic records.
• Maintain Academic Plan data in Colleague and student files; support data needs with reports and spreadsheets.
• Respond to inquiries and route correspondence; represent the Registrar on committees as needed.
• Interact with academic leaders and staff; assist with transcript processing and enrollment verification.
• Assist Graduation tasks with Transfer/Graduation Analyst.

Skills

Communication skills

Organizational skills

Analytical skills

Confidentiality

Multitasking

Education

Bachelor's degree

Tools

Ellucian/Colleague

SEVIS

FERPA

Job description

• Location 807 WALKER AVE,MEMPHIS, TN, 38126-6510,United States
• Industry Higher Education, Student Records
• Required Degree 4 Year Degree

Contact information

• Name LOC Human Resources
• Phone [phone]

Job Title: Assistant Registrar

Reports To: Registrar

Department: Academic Affairs/Records Office

POSITION OVERVIEW

Under the direct supervision of the Registrar, the Assistant Registrar is responsibleformanagingtheofficeprocessesrelatedto thecalculationofundergraduatesacademicstanding andensuringtheaccuracyandtimelydeliveryofrequestedacademicinformation.This position will assume leadership of the daily operations of the Records Office in the absenceoftheRegistrar.

DUTIES AND RESPONSIBILITIES

• Provide quality customer- focused support through in-person and phone interactions for internal and external customers.
• Provide registration: Add/drop of courses when required; process of withdrawals
• Process enrollment verifications requested by students, third parties
• Assists with the Accelerated Studies for Adults and Professionals (ASAP) program, requiring some evening work hours with registration needs and after hour orientation sessions.
• Support College Student Registration process during registration time periods requiring some evening and weekend work hours.
• Assist in auditing student files for incoming students each term to ensure all documents are on file.
• Assist with grade changes, notifications.
• Maintains and updates the Academic Plan component of Colleague and student academic files.
• Provides technical support, creates, and maintains databases; develops spreadsheets.
• Answers calls, assists with other incoming correspondences and routes appropriately.
• Represents the Registrar, at his or her request, in meetings and on College committees.
• Frequent interaction with academic division chairs and staff.
• Assistance with student transcript processing.
• Verify degree and attendance inquiries through National Student Clearinghouse
• Assistance with enrollment verification process via Student Clearinghouse and other transcription processors.
• Assist with graduation tasks needed by Transfer/Graduation Analyst
• Assist all students, staff, and faculty with various inquiries.
• Attend required college events, ceremonies, training sessions, etc. as scheduled.
• Other duties as assigned by the Registrar.

MINIMUM QUALIFICATIONS

• Bachelor's degree required
• Two to five years of experience in a Registrar's Office/Student Records office at an Institution of Higher Education (IHL)
• Recent experience working with students with VA benefits at an Institution of Higher Education (IHL) highly preferred but not required.
• Recent experience working with Ellucian/Colleague strongly preferred.
• Experience working with SEVIS preferred, or familiarity with international student registration processes, but not required.
• Familiarity with FERPA and implementation of FERPA policies.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to process computer data (database/spreadsheet formats) and to format/generate reports (i.e. Microsoft Office)
• Strong communication (written & verbal) and interpersonal skills.
• Ability to manage multiple tasks in a timely manner.
• Ability to utilize related automated systems and software.
• Superior organizational and analytical skills.
• Ability to maintain confidentiality.

WORKING CONDITIONS/PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to sit, stand, use hands to handle, or feel to talk and to hear. The employee, frequently, is required to walk, reach with hands and arms to stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 20 lbs. Specific vision abilities required by this job include close vision.

The final candidate who is extended an offer must successfully complete reference and background checks .

LeMoyne-Owen College offers an attractive benefits package, including health, vision, and dental benefits. The College pays for Life Insurance, STD/LTD, and paid time off.

LeMoyne-Owen College is an AA/EEO employer and does not discriminate against students, employees, or applicants for admission or employment on the basis of race, color, religion, creed, national origin, sex, sexual orientation, gender identity/expression, disability, age, status as a protected veteran, genetic information, or any other legally protected class with respect to all employment, programs and activities.