Assistant Property Manager (TND Homes I)

WinnCompanies; Revere (MA); On-site; USD 38,572 - 42,705; Full time

Benefits offered by this job

Generous time off policies

401(k) plan options

Comprehensive Medical, Dental, & Vision plans

Job summary

WinnCompanies is seeking an Assistant Property Manager to support property management for up to 267 units across Chelsea and Revere, MA. In this role, you'll assist in overseeing daily operations, including rental activities, customer service, and leasing processes.

The ideal candidate should have a high school diploma, relevant experience in property management, and strong communication skills. This position offers a pay range of $28 to $31 per hour based on experience and is eligible for various employee benefits.

Qualifications

• Less than 1 year of relevant work experience.
• Experience with Low-Income Housing Tax Credit (LIHTC) programs.
• Ability to meet driving records standards.

Responsibilities

• Monitor collections and post rent payments.
• Facilitate apartment leasing and processing applications.
• Provide exceptional customer service and respond to resident issues.

Skills

Customer service skills

Verbal and written communication skills

Attention to detail

Ability to multi-task

Education

High school diploma or GED equivalent

Tools

Microsoft Office

Yardi or RealPage property management software

Job description

Overview

Assistant Property Manager to join our The Neighborhood Developers team supporting up to 267 units and 1 commercial space in Chelsea, MA and Revere, MA.

In this role, you will work alongside the Property Manager to oversee all aspects of a mixed LIHTC, HOME, and Project-Based Section 8 community, including leasing, accounts receivable, accounts payable, service requests, and customer service.

Please note that the pay range for this position is $28.00 to $31.00 per hour, depending on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:30 AM to 5:00 PM.

Responsibilities

• Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
• Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
• Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
• Assist in all facets of physical and financial management as needed and assigned.
• Act as Property Manager in absence of the Manager for specified amounts of time.
• Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
• Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Less than 1 year of supervisory experience.
• Experience with Low-Income Housing Tax Credit (LIHTC) and Project Based Section 8 (PBS8) programs.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Experience with various computer systems, including Microsoft Office.
• Outstanding verbal and written communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Willingness to learn and be trained.
• Ability to multi-task in a fast-paced office environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• Bilingual in English and Spanish.
• Experience with new construction lease ups.
• Experience administering Affordable Programs such as LIHTC, Tax Exempt Bond, HOME, HPTF, or other State or local programs.
• Experience with Yardi or RealPage property management software.
• Certifications in HUD property management such as: CPO, COS, NAHP. LIHTC property management such as: SHCM, TCS, C3P, HCCP, NAHP.

Our Benefits

Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
• Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
• Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
• Tuition Reimbursement program and continuous training and development opportunities
• Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
• Employee Corporate Discount Programs
• Flexible and/or Hybrid schedules are available for certain roles
• Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

To learn more, visit winnbenefits.com

About Us and Legal Notices: This posting includes statements about the company and employment practices. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Internal candidates, please apply here: Internal Careers Hub