Assistant Property Manager- The Strand

Live at Inland; Florida; On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health benefits

Paid vacation and sick time

401k

Job summary

The Strand Apartments in Oviedo, FL is looking for a full-time Assistant Property Manager to lead leasing and marketing efforts at the property. This role trains on-site staff, coordinates resident relations, and supports property goals in a fast-paced environment.

You will maintain records, ensure timely rent collection, and supervise make-ready progress while delivering excellent customer service to residents. The position includes benefits and growth potential.

Qualifications

• Demonstrate integrity and adhere to policies and laws.
• Interact effectively with prospects, residents, peers and management.
• OSHA knowledge is preferred.
• Proficient PC skills: Word, Excel, Outlook and community software.

Responsibilities

• Demonstrates highest standards of integrity and adherence to policies, procedures, laws, and regulations.
• Improves living experience by ensuring first/last impressions are positive.
• Handles resident concerns with a customer-service driven approach.
• Communicates events causing disruption to tenants; conducts inspections and move-in/out courtesy calls.
• Utilizes marketing strategies to secure prospective residents and completes paperwork.
• Works with leasing team to achieve property goals and analyzes traffic/renewals.
• Understands financial goals and manages assets in owners’ best interests.
• Maintains records of all transactions (rent rolls, delinquencies, move-ins/outs).
• Ensures rents, late fees, and charges are collected and posted timely.
• Maintains community appearance and coordinates repairs with maintenance.
• Updates make-ready boards daily and verifies status.
• Assists Property Manager with training and on-site staff development.
• Performs other duties as assigned

Skills

Leads and trains team

Customer service

Interpersonal communication

Problem solving

Organization

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

The Strand Apartments in Oviedo, FL has an opening for a full-time, Assistant Property Manager! (www.liveatthestrand.com)

Hardworking, energetic, and caring leader are a few words that describe our Assistant Property Managers. These leaders set the tone for our office team and coordinating leasing and marketing efforts for their communities. Our APM’s are leaders and trainers and guide our leasing teams to success. We want them to continue to dream and aspire to achieve more, so we make sure we build them up for success and cross train them to be a Property Manager.

We offer full-time employees health benefits, paid vacation and sick time, 401k and more. Excellent growth potential as the portfolio expands.

Core Responsibilities:

• Demonstrates highest standards of personal and professional integrity adheres to company’s policies and procedures and complies with applicable laws, government rules, and regulations.
• Strives to make the living experience, particular the first and last impressions, of the highest quality.
• Handles resident concerns and requests with a positive, customer service driven approach.
• Communicates with tenants regarding any property events that may cause disruption within the community. Makes periodic inspections with current residents. Makes courtesy calls with recent move-in/move-outs.
• Utilizes marketing strategies to secure prospective residents. Welcomes and shows property to prospective new resident. Handles incoming phone calls from prospective new residents and complete appropriate paperwork.
• Works with the leasing team to achieve property goals and confirms that leasing staff techniques are effective and efficient. Continually monitors and analyzes traffic, conversion ratios, renewal information, and marketing data to be able to give up to date information when requested by others.
• Demonstrates the ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
• Maintains accurate records of all community transactions (i.e. rent rolls, delinquency reports, move-ins/move-outs, etc.).
• Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
• Maintains community appearance and ensures repairs are noted and completed. Ensures models and market ready apartments are walked on a regular basis and communicates any service-related needs to maintenance.
• Updates make-ready boards indicating vacant status and verify accuracy on a daily basis.
• Assists Property Manager with training and motivating, all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, instructing and advising on-site staff of employee procedures and guidelines as directed by the Property Manager.
• Other Duties as assigned

Requirements:

• High School diploma or equivalent required; Bachelor’s degree preferred.
• Two to three years of experience in Property Management or other relevant work experience.
• Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
• Ability to interact efficiently with prospects, residents, peers and management.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
• Knowledge of OSHA laws and regulations.
• Be able to work evenings and weekends.
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.

Inland Residential Real Estate Services, Inc. (an entity within The Inland Real Estate Group of Companies, Inc.) is a full-service professional property management firm specializing in the management of multi-family housing properties nationwide. Experience, professionalism, and loyalty are just a few of the many things that set IRRES apart in the multifamily property management arena. Building relationships is at the heart of everything we do. Our communities feature a variety of styles to meet your needs with updated appliances and finishes, and resort-like clubhouses with community rooms, pools, and gathering areas.