Assistant Property Manager (Property Manager In Training)

Arcan Capital; Cochran (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Short and long-term disability insurance

Holiday pay and vacation package

Job summary

A property management firm in Georgia seeks an Assistant Property Manager to support onsite operations and enhance resident experiences. This role entails customer service, managing operations, leasing, and financial tasks within a multi-million-dollar apartment community. Candidates should have at least two years in residential property management, strong leadership, and proficiency in property management software. The position offers full-time hours with opportunities for growth and a comprehensive benefits package.

Qualifications

• Minimum two years' experience in residential property management.
• Good understanding of basic accounting/booking practices.
• Strong adherence to ethical standards and fiduciary responsibility.
• Familiarity with Fair Housing guidelines.
• Proven leadership capabilities to supervise staff.

Responsibilities

• Address resident concerns in a friendly manner.
• Support Leasing Consultants in leasing apartments.
• Lead rent collection efforts and assist in budget management.
• Lead rent collection efforts and address delinquent accounts.
• Help manage property budget and contribute to NOI.
• Post rental payments, manage ledgers, and oversee accounting functions.
• Inspect apartments during move-in/out, and perform property inspections.
• Act as Property Manager in their absence.
• Adapt to changing company needs and assist with other duties.

Skills

Customer service

Time management

Team leadership

Communication

Communication

Team training

Education

Bachelor's degree or equivalent work experience

Tools

Microsoft Office Suite

Yardi

Rent Café

Microsoft Office Suite

Job description

Assistant Property Manager

Are you interested in work that is made meaningful? We support residents living well, a workplace culture that is friendly, fun, collaborative and one that encourages success. If you meet the minimum requirements and have a strong customer focused attitude, you are encouraged to submit your resume. Apply with us today!

Job Summary

As an Assistant Property Manager (Property Manager In Training), you are an important piece of the onsite management team. You help guide the ship, so to speak, of an Arcan community under the direction of the Property Manager. The Assistant Property Manager (Property Manager In Training) is a business leader who focuses on resident customer service and assists in managing operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of a multi-million-dollar apartment community. This position requires unmatched customer service and individuals who thrive in a customer‑centric, fast‑paced environment. Be ready to be busy!

Essential Job Functions

• Address the concerns of current and prospective residents in a friendly and professional manner.
• Answer all incoming phone calls and emails in a friendly, professional and timely manner. Respond to all voicemails daily.
• Support Leasing Consultants in the leasing of apartments and ensure that Fair Housing guidelines are followed; verify potential resident applications; may be required to lease apartments as necessary.
• Help train staff as necessary and model effective sales techniques daily.
• Lead rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
• Assist in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
• Help maintain the accuracy of resident ledgers and files. Post rental collections, make bank deposits and oversee the administration of accounting functions for the community.
• Inspect apartments during move‑in and move‑out, walk apartments and the community as needed.
• Fill the role of acting Property Manager in their absence.
• Show willingness to adapt to frequent change as our company continues to grow and evolve.
• Perform any other related duties as required or assigned.

We’re Looking for an Individual Who Has

• Minimum two years’ experience in residential property management required; supervisory experience preferred.
• Good understanding of basic accounting/booking practices.
• Strong working knowledge of operating computer systems, specifically Microsoft Office Suite, property management systems; Yardi, Rent Café, and credit screening experience.
• Regular attendance, punctuality and dependability required.
• A positive, motivating, team‑oriented attitude.
• Superior customer service! Ability to help our customers and resolve any issues with professionalism and clear communication.
• Ability to manage several tasks at once while remaining detailed and well organized. Strong time‑management, organizational skills, and good follow‑through with attention to detail are needed to be successful in this role.
• Professional leadership skills and capable of motivating a team.
• Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and fiduciary responsibility.
• Ability to work with a diverse group of people and customers.
• Ability to meet and exceed sales and customer service objectives.
• Understanding of federal, state and local fair housing laws and provisions.
• Ability to work a flexible schedule including weekends and holidays as required.

What is Required

• Bachelor’s degree preferred or equivalent work experience required.
• Valid Driver’s License and reliable transportation may be required based on specific property needs.

Position Type / Expected Hours of Work

This is a full‑time position. Days and hours of work are Monday–Sunday, 40 hours a week (work schedules may vary). Some overtime may be required including “on‑call” and/or rotating “on‑call” responsibilities.

What’s in it for You?

Great work environment – The Arcan method is designed to set you up for success. There is room for growth within our organization. We are big on growing long‑term relationships with our employees and vendors. Our commitment is to create memorable experiences and we believe in taking that extra step for our residents, our communities and each other.

Excellent compensation – In addition to a competitive compensation, we’ll provide you with world‑class benefits, including medical, dental and vision plans, short and long‑term disability insurance, holiday pay and vacation package, and more!