Assistant Property Manager - Phoenix, AZ

Knightvest Residential; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Knightvest Residential in Phoenix, AZ is seeking an Assistant Property Manager to support day-to-day operations across leasing, financials, and resident relations. You will lead tours, assist with applications, and help ensure our communities meet high standards of service and compliance.

This hands-on role requires strong customer service, organization, and communication skills, with the ability to work weekends as needed.

Qualifications

• Bachelor’s degree preferred (not required).
• 1+ year residential leasing, sales, or management experience preferred.
• Experience with financial statements, budgeting, and accounting information helpful.
• Strong understanding of federal, state, and local fair housing laws.
• Experience supervising employees preferred.
• Excellent customer service and communication skills.
• Proficiency with Microsoft Office and property management software such as OneSite or ALN preferred.
• Ability to work weekends and occasional evenings as required.

Responsibilities

• Conduct Property Tours & Support Leasing: Lead in-person and virtual tours, assist with inquiries, and guide applicants through lease paperwork.
• Manage Financial Operations: Handle collections, post rents, process invoices, reconcile accounts, and assist with financial reporting.
• Oversee Lease Administration & Renewals: Set renewal rates, issue renewal notices, review leases and addendums, manage move-ins/outs and evictions when necessary.
• Deliver Exceptional Resident Experience: Address resident concerns and maintain a professional, can-do attitude.
• Support Budgeting & Compliance: Assist in developing and monitoring the property budget and ensure regulatory compliance.
• Supervise Property Standards & Maintenance: Inspect daily, schedule maintenance, and coordinate with Lead Maintenance.
• Maintain Accurate Records & Reporting: Keep resident files and forms up-to-date and compliant.
• Collaborate & Support the Team: Work with Property Manager and team for smooth operations.

Skills

Residential leasing

Customer service

Communication skills

Organizational skills

Problem solving

Team collaboration

Supervising experience

Education

Bachelor's degree preferred

Tools

Microsoft Office

OneSite or ALN

Job description

• Assistant Property Manager - Phoenix, AZ

Assistant Property Manager - Phoenix, AZ

We are looking for a proactive and detail-oriented Assistant Property Manager to support the day-to-day operations of our communities. In this role, you'll manage leasing, financial operations, and resident relations while helping ensure the property meets high standards of quality and compliance. You'll also lead property tours, helping prospective residents experience the lifestyle and amenities our community offers. This is a hands‑on role for someone who thrives in a fast‑paced, people‑focused environment and enjoys making a tangible impact.

At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule—treating others as we want to be treated—while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams

We’re currently hiring an Assistant Property Manager for our Phoenix, AZ property. If you have strong customer service skills and a passion for helping people, our training team will guide you the rest of the way.

Key Responsibilities

Conduct Property Tours & Support Leasing

Lead engaging in-person and virtual property tours, showcasing apartment features, community amenities, and the lifestyle our community provides. Assist Leasing Consultants with inquiries, rental applications, and guiding prospects through lease paperwork.

Manage Financial Operations

Handle collections, post rents, process invoices and payables, reconcile accounts, and assist with financial reporting while leading rent collection efforts and supporting delinquency management.

Oversee Lease Administration & Renewals

Assist in setting renewal rates, issuing renewal notices, reviewing lease renewals and addendums, and managing move‑ins, move‑outs, cancellations, and evictions when necessary.

Deliver Exceptional Resident Experience

Address resident concerns, inspect move‑in/move‑out processes, and maintain a professional, "can-do" attitude to ensure residents feel valued and supported.

Support Budgeting & Compliance

Assist the Property Manager in developing and monitoring the property budget, ensuring city, county, and state permits are current, and maintaining compliance with all fair housing and regulatory requirements.

Supervise Property Standards & Maintenance

Inspect the property daily to maintain appearance and physical standards, schedule and monitor maintenance activities, and work with the Lead Maintenance on monthly inspections of the maintenance shop.

Maintain Accurate Records & Reporting

Review and maintain resident files, process forms and administrative information, and ensure records are up‑to‑date and compliant with company standards.

Collaborate & Support the Team

Work closely with the Property Manager and other team members to ensure smooth operations, positive staff culture, and timely completion of property tasks.

What We're Looking For

• Bachelor’s degree preferred but not required
• 1+ year residential leasing, sales, or management experience required
• Experience with financial statements, budgeting, and accounting information
• Strong understanding of federal, state, and local fair housing laws
• Experience supervising employees preferred
• Excellent customer service and communication skills with the ability to handle difficult situations professionally
• Strong organizational, time-management, and problem‑solving abilities
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint) and property management software such as OneSite or ALN preferred
• Ability to work weekends and occasional evenings as required