Assistant Property Manager - New Clay House

SupportWorks Housing; Richmond (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision

Disability and life insurance

PTO and holidays

Job summary

SupportWorks Housing is hiring an Assistant Property Manager in Richmond, VA. You will support the Senior Property Manager with rent collection, applicant processing, and budget maintenance while coordinating information for rent increase requests and preparing for audits.

The role requires strong people skills, attention to detail, and experience supervising staff. A proactive, safety-conscious approach and knowledge of housing programs help ensure high-quality housing services.

Qualifications

• Three+ years of prior residential property management experience.
• Experience with Section Eight and Low Income Housing Tax Credits preferred.
• Knowledge of applicable federal and state housing laws preferred.
• Valid VA Driver's License and reliable transportation.
• Computer skills, with working knowledge of the primary Microsoft Office programs.
• Knowledge of property management software: OneSite conventional and affordable, NextGen preferred, OR demonstrated or ability and desire to learn these programs.
• Registered Apartment Managers Certification, CPR and First Aid Certification preferred.

Responsibilities

• Manage public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.
• Work with the Senior Property Manager to manage the property by assisting with rent collection, processing new applicants, assisting with legal proceedings and maintaining the budget.
• Coordinate and assemble information for rent increase requests, including market comparables.
• Assist in the inspection of occupied and vacant units to ensure cleanliness, safety and high quality maintenance. Assist in preparing for audits by government entities, regulators, funders and partners.

Skills

People skills

Attention to detail

Team leadership

Customer service

Education

Registered Apartment Managers Certification

CPR & First Aid Certification

Tools

OneSite

NextGen

Microsoft Office

Job description

A career at SupportWorks Housing, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.

This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you.

Assistant Property Manager

What You'll Do:

• Manage public inquiries, tours, volunteer activities, new development planning, and residential services program planning and implementation.
• Work with the Senior Property Manager to manage the property by assisting with rent collection, processing new applicants, assisting with legal proceedings and maintaining the budget.
• Coordinate and assemble information for rent increase requests, including market comparables. Also, assist in the maintenance of property management files to include property reports, invoices, current and former resident files.
• Assist in the inspection of occupied and vacant units to insure cleanliness, safety and high quality maintenance. Plus, assist in the preparation for all desk and physical audits by government entities, regulators, funders and partners.

What you'll bring to SupportWorks:

• Good human relation and communication skills with a demonstrated ability to deal with residents, site personnel, regional support services staff, corporate office personnel, property managers, property owners, inspectors, volunteers, peers and supervisors.
• Great attention to detailed to be able to plan, prioritize, multi-task and meet deadlines in a past paced environment.
• Experience in supervising a team by training, mentoring and motivating staff.
• Self motivated and customer service oriented while adhering to safety protocols.

What We Offer:

A comprehensive benefits package that includes medical, dental and vision plans starting after one month of employment. Short term/long term disability and life insurance at no cost, plus voluntary life insurance. An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match. A generous PTO plan including vacation, sick and personal days, and 14 paid holidays!

Your Qualifications:

• Three+ years of prior residential property management experience
• Experience with Section Eight and Low Income Housing Tax Credits preferred
• Knowledge of applicable federal and state housing laws preferred
• Valid VA Driver's License and reliable transportation
• Computer skills, with working knowledge of the primary Microsoft Office programs
• Knowledge of property management software: OneSite conventional and affordable, NextGen preferred, OR demonstrated or ability and desire to learn these programs
• Registered Apartment Managers Certification, CPR and First Aid Certification preferred

SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.