Desk Clerk - Full Time 1st Shift

SupportWorks Housing; Charlottesville (VA); In loco; USD 32.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, vision plans

Disability and life insurance

EAP and 403b with company match

Generous PTO; 14 paid holidays

Descrizione del lavoro

SupportWorks Housing is hiring a Full Time Desk Clerk in Charlottesville, VA. You will handle front-desk activities, rent collection, move-ins, and basic admin tasks with a focus on accuracy and resident service.

The role emphasizes friendly, professional communication, adherence to rules, and cooperation with staff. Training is provided for housing software and procedures.

Competenze

• A high school diploma or equivalent is required.
• Experience using Microsoft Word and Excel is required.
• Knowledge of housing laws is beneficial; training is provided.
• Familiarity with property-management software is preferred.

Mansioni

• Conduct walk-through and quarterly inspections of common areas, units and grounds.
• Answer the phone, direct calls, take messages, monitor registrations and activities.
• Collect rents, prepare bank deposits, and maintain records and work orders.
• Assist with move-ins, applications, rules explanations, and reports.
• Attend staff trainings and contribute to vacancy and delinquency reports.

Conoscenze

Interpersonal skills

Customer service

Communication

Time management

Formazione

High school diploma or equivalent

Strumenti

Microsoft Word

Excel

OneSite

NextGen

Descrizione del lavoro

Come be a part of our brand new property in Charlottesville, Virginia!

A career at SupportWorks Housing, formerly Virginia Supportive Housing is a choice. We are here because we are driven to make a difference. We serve our most vulnerable neighbors by removing the barriers that have prevented them from maintaining stable housing, health, and wellness. We meet people where they are and treat them with dignity and respect. We support them through their unique challenges and traumas resulting from homelessness, substance abuse, and mental health issues. We give them support even when they don't know they need it. We don't give up.

This work can be hard, but the impact is real. If you are committed, caring and resilient and looking to make a difference, a career at SupportWorks is for you.

The Role:

Full Time Desk Clerk, Tuesday-Saturday, 9:00am-6:00pm

What You'll Do:

You'll conduct walk-through and quarterly inspections of the common areas, units and grounds and report any findings. Answer the phone, direct calls and take messages, monitor guest registrations and resident activities. Collect rents, prepare bank deposits, provide information and keep track of maintenance work orders, and handle emergency maintenance complaints. You'll conduct move-ins of new residents, assist with application processing and explain rules/regulations. Assist with preparation of vacancy and delinquency reports, and attend staff meetings and trainings.

What We Offer:

• medical, dental and vision plans starting after one month of employment
• Short term/long term disability and life insurance at no cost, plus voluntary life insurance
• An Employee Assistance Plan (EAP) and a 403b retirement plan with a company match
• A generous PTO plan including vacation, sick and personal days, and 14 paid holidays!

What You'll Bring to SupportWorks:

Great interpersonal, customer service and communication skills. The ability to deal with residents, coworkers and others such as inspectors and visitors with good judgment, a positive attitude, and self control. The ability to prioritize and meet deadlines in a fast paced environment. The ability to operate safely and ensure others follow safety protocols.

Qualifications:

A high school diploma or equivalent, and experience using Microsoft Word and Excel are required. Knowledge of applicable federal and stated housing laws plus knowledge of property management software such as OneSite or NextGen preferred. We'll train you if needed.

SupportWorks conducts pre-employment drug testing, criminal background and reference checking on all applicants hired.