Assistant Property Manager, Multifamily

Cushman Wakefield Multifamily; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to ensure the smooth operation of multifamily communities. In this dynamic role, you will be responsible for maintaining high service standards, managing budgets, and leading a motivated team to achieve operational excellence. Your expertise in property management and customer service will be pivotal in enhancing resident satisfaction and driving profitability. Join a forward-thinking company that values teamwork and professional growth, where your contributions will make a significant impact on the community's success. If you are passionate about property management and ready to take your career to the next level, this opportunity is perfect for you.

Qualifications

• 3+ years of property management experience required.
• 1+ years of management experience preferred.

Responsibilities

• Assist the Property Manager with daily operations and customer service.
• Maintain community standards and manage budgets effectively.
• Supervise and motivate the on-site team to enhance performance.

Skills

Effective communication skills

Customer service skills

Bookkeeping skills

Sales skills

Team management

Education

Bachelor’s Degree

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Job Title

Assistant Property Manager, Multifamily

Job Description Summary

The Multifamily Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Multifamily Assistant Property Managers are also responsible for building and motivating high-performing teams to maximize the performance of the property.

Job Description

ESSENTIAL JOB DUTIES:

• Ensuring the smooth running of our community in a fast-paced environment.
• Assist the Property Manager with the overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising and all client traffic.
• Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with the day-to-day operations of the entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of the overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES:

• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping, and sales skills and excellent oral and written communication skills.
• Determine leasing opportunities of staff and work on goal setting to improve the performance of each staff member.
• Supervise day-to-day operations of the team, ensuring that all C&W policies and procedures are being followed.
• Be able to manage a team.
• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION

• Bachelor’s Degree preferred
• High School Diploma, GED, Technical or Vocational school required

IMPORTANT EXPERIENCE

• 3+ years of Property Management experience
• 1+ years of Management experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use office machinery. The employee must be able to travel up to 15% of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 25 pounds occasionally, and/or up to 25 pounds frequently, and/or up to 25 pounds of force constantly to lift, carry, push, pull, or move objects.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.