Assistant Property Manager (LIHTC)

Gates Hudson; Richmond (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

Gates Hudson is seeking an Assistant Property Manager in Richmond, VA, to oversee property operations and staff training. The role requires adherence to all fair housing laws and exceptional customer service skills, ensuring resident satisfaction while maintaining a well-managed property budget. This full-time position offers a competitive salary.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• Must have a Real Estate License.
• Experience in property management and training staff is essential.
• Strong customer service and leadership skills are necessary.

Responsibilities

• Conduct ongoing training for staff related to property management.
• Supervise property staff and ensure customer satisfaction.
• Assist in preparing and maintaining the budget.

Skills

Customer Service

Leadership

Training

Education

Real Estate License

Tools

YARDI

Nexus accounts payable system

Job description

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Overview

The Assistant Property Manager is responsible for conducting all business in accordance with Gates Hudson’s established policies and procedures, all Federal, State, County and Local Fair Housing Laws, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily housing.

Gates Hudson Values:

• Loyalty. We form long-lasting, genuine partnerships with each other and our clients.
• Expertise. We value and encourage ongoing education, accreditation and experience. Our experience drives results.
• Forthcoming. With no hidden agenda, we value transparent and honest relationships.
• Superior Service. Personalized service to every customer, every time. No exceptions.
• Perspective. We leverage the multidisciplinary and seasoned expertise of our team and reach practical solutions that are tailored to your unique needs.

Duties and Responsibilities:

• Conduct on-going training with office staff. This includes Fair Housing, leasing paperwork, YARDI, accounts receivable, Nexus accounts payable system, workplace safety, and any other type of training that may be needed on a daily basis.
• Exercise direct supervision over the entire property staff
• Maintain a positive customer service attitude and promote good will among prospects, residents, coworkers and contractors.
• Periodic inspection with residents move-in/move-outs.
• Review all notices to vacate to determine the cause of the move-out. Make sure every attempt is made to save a potential move-out.
• Deal with resident concerns and requests on a timely basis to ensure resident satisfaction with management.
• Consistently implement policies of the community.
• Welcome and show property to prospective new residents. Also, handle incoming phone calls and complete appropriate paperwork.
• Assist in the preparation of the annual budget and is responsible for staying within the established budget guidelines throughout the year.
• Ensure routine expenditures are consistent with the property’s owner approved budget. Control purchases and utilizes the approved vendor lists.
• Actively maintain and report monthly variances and narratives.
• Constant vendor/contractor communications concerning work scheduling, billings, vendor relations and certificates of insurance.
• Responsible for processing, approving and submitting all invoices to the Corporate Office for payment on a weekly basis.
• Responsible for maintaining and reconciling petty cash account.
• Additional duties as assigned

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative and Management

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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