Assistant Property Manager - Hamilton

FIND AID FOR THE AGED INC; New York (NY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Project FIND seeks an Assistant Property Manager to support the Property Manager by keeping tenant files up to date and ensuring HPD compliance. The role includes processing leases, renewals, and unit turnovers, while helping to meet a target 5% vacancy rate.

You will assist in rent collections, income certifications, and coordination with social services across Hamilton and Hargrave properties. Remote work is possible one day per week.

Qualifications

• Strong verbal and written communication skills are essential.
• Experience in customer service and managing tenant relations.
• Excellent time management and prioritization abilities.
• Ability to collaborate with social services, facilities, and property teams.

Responsibilities

• Show, lease and move in prospective tenants.
• Assist in management of Section 8, SCRIE, and income certifications.
• Assist rent collection and reconciliations; liaise with Grenadier Realty.
• Maintain tenant files and audit readiness; manage waitlists.
• Prepare lease renewals and notices; maintain rent roll and ledgers.
• Support move-in/move-out processing and reporting to regulators.

Skills

Verbal and written communication

Customer service

Time management

Team collaboration

Education

Associate degree OR High school diploma / GED

Tools

Yardi

Microsoft Office

Job description

Description

Project FIND’s mission is to provide low- and moderate-income and homeless seniors with the services and support they need to enrich their lives and live independently. Today Project FIND operates three supportive housing residences that are home to about 600 people and four senior centers with over 3,000 members. Our members and residents range from the healthy and active to the frail and homebound to the homeless. For all these men and women, Project FIND is a critical resource, providing housing, meals, and programs that help individuals navigate the challenges of aging by encouraging community engagement and healthy living. Please visit our website at: www.projectfind.org.

Job Summary:

The Assistant Property Manager works with the Property Manager to support the department. This position is responsible for keeping all tenant files up to date and in compliance with HPD requirements, complete the unit turnover process of new leases and lease renewals, and fill units as quickly as possible to meet the target vacancy rate of 5% or lower. This position serves as a substitute for the Property Manager when they are on vacation, on leave etc.

Responsibilities include:

• Show, lease and move in prospective tenants.
• Assist in the management responsibilities for Section 8, SCRIE, & income certification.
• Assist in rent collection and act as a liaison with Grenadier Reality. Assist in financial reconciliations of rent billing, collections, and arrears.
• Assist and prepare with completing move in & move out
• Responsible to send out the 120/90/60-day lease renewal notices to the
• Maintain tenant files and ensure they are organized and audit ready.
• Maintain annotated waitlist and be in compliance with HPD requirements.
• Ensure qualified applicants bring the required paperwork for their scheduled appointments.
• Assist prospective tenants with the application process by explaining what is required to sign in the application packet and questions they may have.
• Perform credit background checks on qualified prospective
• Responsible for the collection and posting of
• Responsible for maintaining the rent roll and ledger.
• Assist in completing the affidavit worksheet.
• Complete rent adjustments.
• Request up-to-date income information and maintain knowledge of 1st & 2nd party income certifications. This should be across both programs working at Hamilton and Hargrave.
• There may be a need for reporting to outside regulators and government funders such as HPD, HRA, and Michell Lama division generating needed reports as applicable.
• Providing communication to tenants using Blooming Health and traditional methodologies
• Participation in Tenant Meetings and bi-weekly social work meetings to discuss property issues raised.
• Respond to emails and JotForm notifications from interested applicants with correct information regarding their leases and applications.
• Collaborate with the Social Services staff on tenant issues, arrears, hoarding and unit access etc.
• Collaborate with the Facilities Department regarding unit conditions, repairs, violations, access, and life safety issues that may exist.
• Assist with tenant complaints and resolution.

Requirements

Qualifications:

• A comprehensive understanding of how lease up works for a Mitchell-Lama project, Rent Stabilized & SRO housing developments.
• Associate degree High school diploma / GED required.
• At least two years’ experience in residential property management preferably in a not-for-profit setting
• Experience working with third-party back-office service providers and extensive knowledge working with Yardi is required.
• Proficiency with Microsoft Office products.
• Must possess strong verbal and written communications
• Willingness to work on special projects at the direction of the Property Manager, if needed.
• Strong time management skills and ability to prioritize.
• Strong customer service orientation.
• Good understanding of accounting practices.

Schedule:

Monday – Friday, 9:00AM – 5:00PM with the ability to work remotely one day per week.

Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.