Assistant Property Manager- Diamond Trail

Live at Inland; Oklahoma City, Northern (OK, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Paid vacation

Sick time

401k

Job summary

Diamond Trail Apartments in Oklahoma City, OK is seeking an Assistant Property Manager to support leasing and marketing for our communities and to lead on-site staff. This is a full-time role with a focus on resident satisfaction, process adherence, and team development.

The successful candidate will manage rent collection, maintain records, and coordinate with maintenance while using marketing data to improve occupancy and revenue. Growth potential is highlighted along with employee benefits.

Qualifications

• High School diploma or equivalent required; Bachelor’s degree preferred.
• HOA experience is a plus.
• Two to three years of experience in Property Management or related work.
• Ability to apply logical thinking to define problems, collect pertinent data, and take action.
• Ability to interact with prospects, residents, peers and management.
• Fair Housing certification prior to interaction with prospects or residents.
• Proficient in PC skills and MS Office Suite including Word, Excel, and Outlook.
• Knowledge of OSHA laws and regulations.
• Be able to work evenings and weekends.
• Present self in a neat, professional manner.

Responsibilities

• Assist with training and motivating on-site staff to meet property goals.
• Utilize marketing strategies to secure prospective residents and show the property.
• Handle resident concerns with a customer-service approach.
• Communicate events and coordinate with maintenance for repairs.
• Monitor traffic, conversion, renewals, and marketing data to provide up-to-date information.
• Maintain rent rolls, delinquency reports, and move-ins/move-outs.
• Ensure rents, late fees, and charges are posted and collected.
• Keep model and market-ready apartments clean and ready for showings.
• Assist Property Manager with daily operations and staff guidance.

Skills

Customer service

Communication

Leasing

Marketing

Computer skills

Time management

Education

High School diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Property management software

Job description

Diamond Trail Apartments in Oklahoma City, OK has an opening for a full-time, Assistant Property Manager! (www.diamondtrailaptsok.com)

Hardworking, energetic, and caring leader are a few words that describe our Assistant Property Managers. These leaders set the tone for our office team and coordinating leasing and marketing efforts for their communities. Our APM’s are leaders and trainers and guide our leasing teams to success. We want them to continue to dream and aspire to achieve more, so we make sure we build them up for success and cross train them to be a Property Manager.

We offer full-time employees health benefits, paid vacation and sick time, 401k and more. Excellent growth potential as the portfolio expands.

Core Responsibilities:

• Demonstrates highest standards of personal and professional integrity adheres to company’s policies and procedures and complies with applicable laws, government rules, and regulations.
• Strives to make the living experience, particular the first and last impressions, of the highest quality.
• Handles resident concerns and requests with a positive, customer service driven approach.
• Communicates with tenants regarding any property events that may cause disruption within the community. Makes periodic inspections with current residents. Makes courtesy calls with recent move-in/move-outs.
• Utilizes marketing strategies to secure prospective residents. Welcomes and shows property to prospective new resident. Handles incoming phone calls from prospective new residents and complete appropriate paperwork.
• Works with the leasing team to achieve property goals and confirms that leasing staff techniques are effective and efficient. Continually monitors and analyzes traffic, conversion ratios, renewal information, and marketing data to be able to give up to date information when requested by others.
• Demonstrates the ability to understand financial goals and operate assets in owners’ best interests in accordance with the Policies and Procedures Manual.
• Maintains accurate records of all community transactions (i.e. rent rolls, delinquency reports, move-ins/move-outs, etc.).
• Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
• Maintains community appearance and ensures repairs are noted and completed. Ensures models and market ready apartments are walked on a regular basis and communicates any service-related needs to maintenance.
• Updates make-ready boards indicating vacant status and verify accuracy on a daily basis.
• Assists Property Manager with training and motivating, all on-site staff in order to achieve operational goals of assigned property. This includes new employee indoctrination, instructing and advising on-site staff of employee procedures and guidelines as directed by the Property Manager.
• Other Duties as assigned

Requirements:

• High School diploma or equivalent required; Bachelor’s degree preferred.
• Homeowner’s Association Experience is a plus
• Two to three years of experience in Property Management or other relevant work experience.
• Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
• Ability to interact efficiently with prospects, residents, peers and management.
• Achieve Fair Housing certification prior to interaction with prospects or residents.
• Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications.
• Knowledge of OSHA laws and regulations.
• Be able to work evenings and weekends.
• Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.