Assistant Property Manager

Community Roots Housing; Washington (District of Columbia); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical insurance (HMO)

Dental and Vision insurance

Paid time off (PTO)

Holiday pay

Retirement plan

Job summary

Community Roots Housing is seeking two Assistant Property Managers to support the Property Managers at our 100+ unit buildings, including Pride Place & Station House and Liberty Bank Building & Africatown Plaza. Responsibilities include leasing, income certifications, maintenance, rent collection, tenant relations, and enforcing rules.

The role requires a high school diploma or GED, strong English communication, and experience with Microsoft Office and property management software (One Site

Qualifications

• High school diploma or GED required.
• Ability to communicate in standard business English.
• Experience with Microsoft Office applications (Word, Excel, Outlook).
• Ability to solve problems independently and meet deadlines.
• Experience working with diverse populations.

Responsibilities

• Support the Property Manager or Senior Property Manager with daily operations.
• Maintain RealPage and related resident management systems.
• Communicate with prospective residents via email, phone, and in person.
• Conduct apartment tours and guide applicants through leasing and move-in.
• Respond promptly to resident questions and concerns.
• Provide excellent customer service to residents and guests.
• Assist with tax credit compliance and required certifications.
• Document concerns to the Property Manager promptly.
• Assist in preparing weekly reports and posting notices.

Skills

Communication skills

Time management

Problem solving

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

One Site RealPage

Job description

Location

Seattle, WA

Compensation

$24.00-$27.00

Benefits

Medical HMO, dental and vision insurance is free for employee only coverage

Everyone has the right to a quality, affordable home.

At Community Roots Housing, this truth drives our work. By embracing community-led development and engaging in deep-rooted partnerships, we’re fostering vibrant, equitable communities where everyone has access to safe, affordable and welcoming homes. Today, with nearly 40 apartment buildings – over 2,000 residents -- we continue our commitment to build community with and for people. We are a top performing, high-capacity not-for-profit corporation with an innovative portfolio throughout the Seattle area. Our buildings have won numerous awards from HUD, Urban Land Institute, Affordable Housing Finance Magazine, Future wise and other community development awards.

Job Summary

Community Roots Housing is looking for two Assistant Property Managers to support the Property Managers at our 100+ unit buildings with day-to-day operations, Pride Place & Station House and Liberty Bank Building & Africatown Plaza. The job responsibilities include leasing, income certifications, maintenance, rent collection, tenant relations, and rules enforcement.

Duties and Responsibilities

• Support the Property Manager or Senior Property Manager with all aspects of the community’s daily operations.
• Keep RealPage and related resident management systems accurate and up to date.
• Communicate effectively with prospective residents through email, phone calls, appointments, and follow-up outreach.
• Conduct apartment tours and guide new residents through the application, leasing, and move-in processes.
• Respond promptly to resident questions and concerns.
• Provide excellent customer service to residents, prospective residents, and guests.
• Support the Property Manager with tax credit compliance, including required certifications.
• Communicate and document concerns to the Property Manager in a timely manner.
• Assist the Property Manager with preparing weekly reports.
• Prepare and post required notices.

Requirements

Minimum Qualifications

• High school diploma or GED.
• Ability to speak, read and write in standard business English.
• Experience with Microsoft Office applications (Word, Excel and Outlook).
• Ability to problem solve independently.
• Demonstrated ability to meet deadlines.
• Experience working with a diverse populations.
• The ability to walk stairs, climb ladders, and operate common cleaning tools.
• Ability to follow instructions accurately and work with minimal supervision.
• Ability to organize time efficiently, prioritize and perform tasks independently.

Preferred Qualifications

• One-year affordable property management or leasing experience.
• Tax credit, HUD Project Based Section 8, and other forms of affordable housing experience.
• Experience with property management software (One Site RealPage).

Supervisory Responsibility

None

Physical Demands

Constant – hearing or taking in auditory information, seeing (including small detail) or taking in visual information, and sitting. Frequent - Fine finger manipulation, talking, lifting and carrying up to 10 pounds, moving around the office and to off-site locations, repetitive hand and arm motion, handling/grasping, pushing/pulling. Occasional - Lifting and carrying up to 30 pounds. Use of Stairs.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required of the employee. Duties, responsibilities, and activities may change or be assigned at any time without notice.

Employee Benefits

• Medical HMO, Dental and Vision is free for employee only coverage with Medical PPO buy up available
• Accrual of 22 days of PTO in your first year of employment
• 13 paid holidays
• 2 personal days
• Sick Time
• ORCA regional business passport
• Employer paid basic life insurance and disability insurance
• Support Linc employee assistance program
• Medical Flexible Spending Account (FSA) and Dependent Care FSA
• Retirement: employee contribution through the Department of Retirement Systems Deferred Compensation Program, employer contribution of 2% annually through Fidelity SEP IRA

Equal Opportunity Statement

Community Roots Housing is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. Community Roots Housing is a “Ban the Box” employer. However, per Federal Department of Housing and Urban Development requirements, any candidate selected for this position must undergo a criminal history background check prior to employment.