Assistant Property Manager

OMERS; Washington (District of Columbia); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading global real estate investor seeks an Assistant Property Manager in Washington, D.C. This role involves providing exceptional service to tenants, managing operations and finances, and ensuring effective communication. Join a people-first culture focused on growth and community impact.

Benefits

Incentives and benefits detailed in offer letters

Support for diversity and inclusion

Qualifications

• Experience in customer service and property management.
• Competent in managing financial reports and budgets.

Responsibilities

• Provide world-class customer service to tenants and customers.
• Oversee daily operations and maintenance of properties.
• Manage accounts receivable and tenant billings.

Skills

Customer relationship management

Operational management

Financial reporting

Job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise, and passion. A place where you can personalize your employee journey to be — and deliver — your best.

We are a leading global real estate investor, developer, and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By prioritizing people, partnerships, and places, we generate meaningful returns for OMERS members, enhance value for our capital partners, and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

Know someone at OMERS or Oxford Properties? Great! If you're referred, have them submit your name through Workday first. Then, watch for a unique link in your email to apply.

You will be a key onsite representative of the Oxford property management team in day-to-day operations. The Assistant Property Manager will provide world-class customer service to tenants and customers. You will be responsible for the overall Accounts Receivable and Accounts Payable processes (applying cash, working in JDE, coding invoices, etc.). The position will also involve property operations including monitoring the work order system, contracts, maintaining customer and vendor relationships, lease and vendor files, COIs, property tours, etc. Serve as liaison between customers, vendors, corporate/regional, and leasing personnel.

As a member of this team, you will be responsible for:

Customer Service:

• Customer relationship management; overseeing scheduling of tenant events and meetings, formal and informal tenant meetings; coordinating tenant construction; performing regular tenant greetings in the lobby.

Operations:

• Providing day-to-day operations management of the assigned property or properties; directing the activities of workers engaged in operating and maintaining the facilities and equipment; ensuring quality of operating services, both internal (engineering, construction) and third-party (landscape, janitorial).
• Overseeing the daily maintenance, upkeep, and conditions of the properties; performing regular building tours; managing vendors and contracts.
• Managing work orders; closing, billing, verifying, and following up on work orders.
• Supporting leasing activities; ensuring lease requirements are met; monitoring vacant spaces.
• Participating in emergency response and ensuring life safety programs are in place.

Financial:

• Reviewing operating and tax true-ups; preparing utility billings; managing budgets; reviewing financial reports; coding invoices.
• Managing accounts receivable, collections, and tenant billings.

Administrative:

• Preparing tenant communications; responding to requests; scheduling meetings; maintaining contacts and emergency info; managing vendor documents; coordinating tenant events; handling general administrative duties.

The annualized base salary ranges for the primary location and other locations are listed below. The final offer will consider various factors including skills and experience.

Primary location: District of Columbia. Base pay range: $65,000 - $85,000.

You may also be eligible for incentives and benefits as detailed in OMERS & Oxford offer letters.

Oxford's purpose is to strengthen economies and communities through real estate.

Our people-first culture reflects the communities we serve, with initiatives supporting diversity, inclusion, and employee engagement.