Assistant Property Manager

ARBOUR VALLEY MANAGEMENT, LLC; Villa Rica (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

Arbour Valley Management is seeking an Assistant Property Manager to support the Property Manager in daily operations across the community. The role involves supervising staff, handling administrative tasks, and ensuring financial and legal compliance while maintaining professional relations with residents and the public.

The assistant will learn all aspects of management, manage rent collections, process invoices, monitor renewals, and assist in leasing activities to maintain strong occupancy

Qualifications

• Experience in property management or similar supervisory role.
• Ability to supervise staff and manage property in the manager's absence.
• Strong organizational and administrative skills.
• Working knowledge of Fair Housing principles.
• Excellent communication with residents and team.

Responsibilities

• Works closely with the Property Manager in learning all aspects of management including administrative and financial duties.
• Assumes responsibility for supervising staff and managing the property in the Manager’s absence.
• Works closely with the Manager in developing a team that effectively sells the quality and professionalism of Arbour Valley Management.
• Inspect property common areas, apartment units and grounds on a regular basis; offer recommendations for improvements.
• Familiarizes self with maintenance aspects.
• Understand financial and operational reporting requirements.
• Collects all rent payments from current and previous residents.
• Processes all property invoices.
• Monitors renewals and re-certifications to ensure timely completion and proper documentation.
• Sends late notices to delinquent residents and follows up on non-payment or eviction proceedings.
• Maintains knowledge of state laws regarding delinquent accounts.
• Assists in ensuring leases and addenda are completed accurately.
• Understands and explains leases and addenda; applies Fair Housing principles.
• Supports promotions, advertisements, rates, etc.; offers input.
• Assists in leasing activities as required.
• Maintains knowledge of market and competitive properties.
• Analyzes issues with slow-to-lease apartments and offers recommendations.
• Earns respect of staff and maintenance team.
• Assists with resident service requests and other concerns as required.
• Attends and participates in training seminars as requested.
• Represents Arbour Valley Management professionally with residents, co-workers and the public.
• Performs other duties assigned by Property Manager.

Skills

Property management

Staff supervision

Rent collection

Lease administration

Fair Housing

Job description

Job Description Assistant Property Manager

Overall Functions:

The Assistant Property Manager will be directed by the Property Manager to assume greater responsibilities upon learning and applying knowledge of all aspects of property management as well as displaying maturity and good judgment. The Assistant Property Manager serves as the individual responsible for the property in the absence of the Property Manager and serves as a role model to peers.

Depending on the size of the property, the duties and responsibilities of the Assistant Manager and Leasing Consultant may be similar. The Property Manager has the responsibility of determining these duties. In the event of the Manager’s absence, all duties as listed for the Manager become the responsibility of the Assistant Manager.

Essential Functions:

• Works closely with the Property Manager in learning all aspects of management including administrative and financial duties.
• Assumes responsibility for supervising staff and managing the property in the Manager’s absence.
• Works closely with the Manager in developing a team that effectively sells the quality and professionalism of Arbour Valley Management.
• Inspect property common areas, apartment units and grounds on a regular basis. Offers recommendations to management regarding improvements to the overall operation of the community.
• Familiarizes one’s self with all aspects of maintenance.
• Understands financial and operational reporting requirements.
• Collects all rent payment from both current and previous residents
• Processes all property’s invoices
• Monitors renewals and re-certifications to ensure that all are done in a timely manner and all documented properly according to the guidelines that are applicable.
• Responsible for sending out late-notices to all delinquent residents and completed follow-up activity in regards to non-payment of rent or eviction proceedings.
• Maintains a general working knowledge of state laws in regard to collection of delinquent accounts.
• Assists the Manager in ensuring that all leases and addenda are completed accurately in regards to addresses, names, rates, etc.
• Ability to understand and explain legal documents (i.e. leases and addenda).
• Understands and applies principals of Fair Housing.
• Supports the overall efforts and offers input and suggestions in regards to promotions, advertisement, rates, etc.
• Assists in various leasing activities as required.
• Maintains up-to-date knowledge of market and competitive properties.
• Analyzes concerns associated with apartments that are slow to lease and offers recommendations.
• Earns respect of leasing staff and maintenance team.
• Assists in the handling of resident service requests and various concerns as required.
• Attends and participates in training seminars as requested.
• Represents Arbour Valley Management in a professional manner at all times. Consistently maintains a professional and courteous attitude when dealing with residents, co-workers and the general public.
• Performs other duties assigned by Property Manager

Other Requirements:

• Organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management. Ability to lift push, pull or carry up to 15 pounds for the dissemination or documents, supplies, materials, etc. to various locations throughout the office/facility.
• Have a valid Driver’s License and a reliable vehicle to perform various tasks and errands. Must have proof of liability insurance for same.
• Must have successfully completed pre-employment screening and pass drug tests.
• Regarding hours of work, responsible for being at the property during regular work hours and advising Property Manager of any days off, either vacation or sick. Must be “on call”, in the Property Manager’s absence, in case of any emergencies that may arise after regular work hours.