Assistant Property Manager

ARBOUR VALLEY MANAGEMENT, LLC; Lake Charles (LA); On-site; USD 40,000 - 55,000; Full time

Job summary

ARBOUR VALLEY MANAGEMENT, LLC in Lake Charles, LA seeks an Assistant Property Manager to support the Property Manager with daily operations, leasing, and financial duties. You will be the property lead when the Manager is absent and model professionalism for peers and residents.

Responsibilities include supervising staff, inspecting common areas, collecting rents, processing invoices, handling leases and addenda, and applying Fair Housing principles.

Qualifications

• Works with Property Manager on administrative and financial duties.
• Supervises staff and manages property in Manager’s absence.
• Develops a team to communicate quality and professionalism.
• Familiarizes with maintenance and property operations.
• Understands and applies Fair Housing principles.
• Assists in leasing activities and market knowledge.
• Handles resident concerns and service requests.
• Maintains professional conduct with residents and public.
• Must be able to be on-call after hours for emergencies.

Responsibilities

• Organizes office systems and handles records.
• Collects rent payments from current and prior residents.
• Processes property invoices for payment.
• Monitors renewals and lease-related documentation.
• Assists in training and seminars as required.
• Represents the company professionally at all times.

Skills

Staff supervision

Rent collection

Financial reporting

Leasing activities

Customer service

Legal/document understanding

Job description

Job Description

Assistant Property Manager

Overall Functions:

The Assistant Property Manager will be directed by the Property Manager to assume greater responsibilities upon learning and applying knowledge of all aspects of property management as well as displaying maturity and good judgment. The Assistant Property Manager serves as the individual responsible for the property in the absence of the Property Manager and serves as a role model to peers.

Depending on the size of the property, the duties and responsibilities of the Assistant Manager and Leasing Consultant may be similar. The Property Manager has the responsibility of determining these duties. In the event of the Manager’s absence, all duties as listed for the Manager become the responsibility of the Assistant Manager.

Essential Functions:

• Works closely with the Property Manager in learning all aspects of management including administrative and financial duties.
• Assumes responsibility for supervising staff and managing the property in the Manager’s absence.
• Works closely with the Manager in developing a team that effectively sells the quality and professionalism of Arbour Valley Management.
• Inspects property common areas, apartment units and grounds on a regular basis. Offers recommendations to management regarding improvements to the overall operation of the community.
• Familiarizes one’s self with all aspects of maintenance.
• Understands financial and operational reporting requirements.
• Collects all rent payment from both current and previous residents
• Processes all property’s invoices
• Monitors renewals and re-certifications to ensure that all are done in a timely manner and all documented properly according to the guidelines that are applicable.
• Responsible for sending out late-notices to all delinquent residents and completed follow-up activity in regards to non-payment of rent or eviction proceedings.
• Maintains a general working knowledge of state laws in regard to collection of delinquent accounts.
• Assists the Manager in ensuring that all leases and addenda are completed accurately in regards to addresses, names, rates, etc.
• Ability to understand and explain legal documents (i.e. leases and addenda).
• Understands and applies principals of Fair Housing.
• Supports the overall efforts and offers input and suggestions in regards to promotions, advertisement, rates, etc.
• Assists in various leasing activities as required.
• Maintains up-to-date knowledge of market and competitive properties.
• Analyzes concerns associated with apartments that are slow to lease and offers recommendations.
• Earns respect of leasing staff and maintenance team.
• Assists in the handling of resident service requests and various concerns as required.
• Attends and participates in training seminars as requested.
• Represents Arbour Valley Management in a professional manner at all times. Consistently maintains a professional and courteous attitude when dealing with residents, co-workers and the general public.
• Performs other duties assigned by Property Manager

Other Requirements:

• Organize various office systems through adjusting, connecting, lifting, pulling, pushing, bending or folding for the purpose of proper records development and/or management. Ability to lift push, pull or carry up to 15 pounds for the dissemination or documents, supplies, materials, etc. to various locations throughout the office/facility.
• Have a valid Driver’s License and a reliable vehicle to perform various tasks and errands. Must have proof of liability insurance for same.
• Must have successfully completed pre-employment screening and pass drug tests.
• Regarding hours of work, responsible for being at the property during regular work hours and advising Property Manager of any days off, either vacation or sick. Must be “on call”, in the Property Manager’s absence, in case of any emergencies that may arise after regular work hours.