Assistant Property Manager

Urban Renaissance Group; Seattle (WA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to support the Property Management Team in daily operations. This role involves maintaining tenant relations, processing move-in and move-out forms, and assisting with financial reporting. The ideal candidate will have strong organizational and communication skills, along with a background in administrative tasks. Join a dynamic team where you can contribute to the success of property operations and enhance tenant satisfaction through effective support and coordination. This is a fantastic opportunity for those looking to grow in the real estate management field.

Qualifications

• 2+ years of administrative experience required.
• Commercial Real Estate experience preferred but not required.

Responsibilities

• Assist in daily operations and tenant relations for assigned properties.
• Coordinate maintenance requests and oversee vendor operations.

Skills

Organizational Skills

Communication Skills

Business Writing Skills

Accounting Skills

Customer Service Orientation

Education

Associates Degree in Business Management

Equivalent Body of Knowledge or Experience

Tools

MS Word

MS Excel

Job description

The Assistant Property Manager is responsible to assist the Property Management Team in the day to day operations of an assigned portfolio of properties, is responsible for the administration of the lease document, ensuring that all lease conditions are met. Assist in the maintenance of accurate rent rolls and stacking plans, and support the Property Operations Team (Property Manager, Sr. Engineer, and Property Accountant) in meeting the operations needs that serve the building tenants.

RESPONSIBILITIES

• Participate as a building staff team member, supporting all of the efforts to achieve Owner and organizational goals.
• Maintain good tenant relations through regular personal contact responding to tenants’ concerns, complaints and proactively contacting tenant concerning their tenancy in the building.
• Responsible for the daily tenant maintenance calls received through Building Engines, assuring requests are handled in a timely, professional manner.
• Assist in coordination of special events or operational events at the building. These could include marketing events, tenant advisory board meetings, holiday decorations and/or tenant surveys.
• Assist the Property Management Team by proactively communicating to tenants, owner’s goals & objectives, scheduled and unscheduled maintenance projects occurring at the property.

Operations

• Process all tenant move-in and move-out forms and initiate janitorial or other services required by a lease.
• Assist the Property Management Team in all operational communication and implementation of the property owner’s goals and objectives; communicating with engineers, vendors and tenants including producing & ensuring delivery of non-standard building memos.
• Assist in the oversight of vendors responsible for the day to day maintenance and operation of the physical plant, to include but not be limited to janitorial, landscaping, pest control, signage issues, day porters etc.
• Special attention to be placed on the “path of entry” into and through each property.
• Assure vacant spaces are in best condition to assist in the marketing efforts of Owner.
• Assist in the coordinate of the fire/life safety program; assuring training for staff, tenants & floor wardens have been completed.
• Assure Certificate of Insurance policy developed by Company and/or Owner is strictly adhered to.
• Assure the Security of employees and tenants by clearly understanding the Company and / or owners established emergency response procedures. Participating in training as required and “on call” responsibilities.
• Assist the Asset Manager and Property Management Team in the production of financial reports required by Owner, by clearly understanding budgeted line items of responsibility, providing variance explanations and re-forecasting information as required.
• Assist the Property Management Team in the preparation of the annual operating budget including input of income and expenses.
• Assure invoices are coded properly prior to being input by accounting in the A/P process.
• Assure tenants are invoiced for all work above and beyond the requirements of the lease document.
• Make recommendations to improve net operating income by increasing revenues and / or decreasing operating expenses.

SKILLS + ABILITIES

• Excellent organizational and communication skills
• Effective business writing skills
• Strong Accounting and Finance skills
• Customer service oriented

MINIMUM QUALIFICATIONS

• 2+ years administrative experience
• Proficient in MS Word and Excel
• Associates degree in business management (preferred) or equivalent body of knowledge or experience
• Commercial Real Estate experience preferred but not required

Equal Opportunity Employment

Urban Renaissance Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative and Management
• Industries: Leasing Non-residential Real Estate, Real Estate, and Facilities Services