Assistant Property Manager/Customer Service

West Coast Self-Storage; Lynnwood (WA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Assistant Property Manager/Customer Service Associate to join their team in Lynnwood, WA. This full-time role offers an exciting opportunity to engage with customers, manage leasing processes, and maintain property standards. Ideal candidates will possess strong retail sales and customer service experience, along with a valid driver's license and basic computer skills. The company promotes from within, ensuring a rewarding career path for those who excel. If you're a motivated individual who thrives in a collaborative environment and enjoys helping others, this is the perfect opportunity for you!

Benefits

Phone stipend

Paid Sick and Vacation

401(k)/Roth with matching funds

Annual Profit Sharing

Employee Discount

Referral Program

On the Job Training

Promotion opportunities

Qualifications

• Experience in retail sales and customer service is essential.
• Valid driver's license and reliable transportation are required.

Responsibilities

• Show available units and guide customers through the leasing process.
• Provide exceptional customer service and assess customers' storage needs.
• Maintain property to operational standards and perform general office tasks.

Skills

Customer Service

Retail Sales

Cash Management

Problem Solving

Self-management

Education

High School Diploma or equivalent

Tools

MS Office (Excel, Word, Outlook)

Job description

Career Opportunities with West Coast Self-Storage

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Assistant Property Manager/Customer Service

West Coast Self-Storage has a full-time opening in Lynnwood, WA. for Customer Service Associate/Assistant Property Manager. Ideal candidates would have retail sales and customer service experience and are looking to grow within our career path.

*** 4 days a week - Monday & Tuesday - Thursday & Sunday ***

• Phone stipend
• Paid Sick and Vacation
• 401(k)/Roth with matching funds
• Annual Profit Sharing
• Employee Discount
• Referral Program
• On the Job Training
• Promotion opportunities!

Day to Day:

• Show available units and guide customers through the leasing process
• Meet retail sales and occupancy objectives
• Provide exceptional customer service including assessing customers' storage needs (in person, phone and web inquiries)
• Manage, audit and balance cash drawer and petty cash
• General office tasks, e.g., filing, managing customer accounts, sorting mail/deliveries
• Maintain property to West Coast’s Clean & Operational standards, e.g., cleaning vacated units, sweeping, mopping, changing light bulbs
• Other duties assigned by leadership

What You Will Bring:

• Valid driver's license and reliable transportation (required)
• Retail Sales, Cash Management, and Customer Service experience
• Ability to self-manage while working independently to complete team and company objectives
• Ability to work weekends and some holidays (required)
• Basic computer skills and working knowledge MS Office products (Excel, Word, Outlook)

West Coast Self-Storage isn't only a great place to store, but a great place to work as well! We are a fast-growing company looking for thinkers, problem-solvers, and independent-minded people who get their greatest satisfaction from helping others. If you want to work in an environment where you can PROMOTE FROM WITHIN, apply today!

EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION:

West Coast Self-Storage Group (WCSS) is committed to equal opportunity for all employees and applicants. WCSS does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state or federal law.

In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.

West Coast Self-Storage Group is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.