Assistant Property Manager

Mission Rock Residential, LLC; Portland (OR); On-site; Full time

Job summary

A leading property management company is seeking an Assistant Property Manager to handle operational needs and provide exceptional customer service. This role involves managing resident transactions, marketing efforts, and community engagement while fostering a positive environment. The ideal candidate will have strong leadership skills and experience in customer service or sales.

Benefits

Career advancement and learning opportunities

Bonus opportunity

13 paid holidays

Sick time accrual and vacation days

Housing discount opportunity

401(k) with company match

Medical, Dental, and Vision insurance

Disability plans and life insurance

Employee Assistance Program (EAP)

Qualifications

• 2-3 years of customer service or sales experience required.
• Knowledge of Fair Housing laws is essential.

Responsibilities

• Managing payables and collections with attention to detail.
• Leasing and pre-leasing apartments, ensuring compliance.

Skills

Leadership

Customer Service

Communication

Organizational Skills

Problem Solving

Education

High School Diploma

Tools

Microsoft Office

Job description

Join to apply for the Assistant Property Manager role at Mission Rock Residential, LLC

Description

As the Assistant Property Manager, you’ll be at the heart of the action, solving residential operational needs and fostering great relationships. You’ll bring a touch of magic to every corner of the property by providing exceptional customer service while assisting residents with their rental transactions, including payments, renewals, and more.

Job Type

Full-time

Description

As the Assistant Property Manager, you’ll be at the heart of the action, solving residential operational needs and fostering great relationships. You’ll bring a touch of magic to every corner of the property by providing exceptional customer service while assisting residents with their rental transactions, including payments, renewals, and more.

Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values: integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values through team member training, support, and career development, believing that these efforts positively impact our resident and team member experiences.

Are you ready to make an impact?

Location: West Ridge

Compensation includes pay and additional benefits. Check out our great benefits included in the compensation plan!

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a Personal Wellness Day & Volunteer Day
• Sick time accrual and vacation days (starting at 10 days in the first year, increasing in subsequent years)
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance plans
• Disability plans, life insurance, HSA, FSA, and voluntary benefits
• Employee Assistance Program (EAP)

The day-to-day: The Assistant Property Manager should be process-oriented, customer service-focused, detail-oriented, and a natural leader. Responsibilities may include:

• Managing payables and collections with attention to detail
• Providing exceptional service to residents regarding their leasing experience
• Assisting with marketing efforts and community engagement
• Collaborating with team members and embodying Mission Rock’s culture
• Communicating effectively via email, phone, social media, and in person
• Leasing and pre-leasing apartments, ensuring compliance and providing community tours
• Maintaining a clean and prideful work environment

Requirements

What you bring:

• Leadership and teamwork skills
• Excellent customer service and communication skills
• Strong organizational and time management skills
• Empathy, collaboration, and problem-solving abilities
• 2-3 years of customer service or sales experience
• Knowledge of Fair Housing laws
• Proficiency with Microsoft Office
• Property Management experience

Salary: $22.00-$24.00