Position Overview
The Assistant Property Manager provides first‑class property management services and assists a Property Manager in overseeing a portfolio of commercial properties. Day‑to‑day responsibilities include assisting with building and property operations, enhancing tenant relations, vendor scheduling, and customer service.
Primary Responsibilities
- Work with Property Managers to resolve building operations issues.
- Work closely with vendors to ensure compliance with service contracts.
- Recommend and/or complete vendor contracts as appropriate.
- Ensure adherence to property owners’ policies and procedures, and compliance with codes, regulations, and governmental agency directives.
- Answer office telephone as required and assist callers.
- Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.
- Schedule building activity, including move‑ins/move‑outs, and verify insurance.
- Follow established A/R guidelines, contact tenants regarding follow‑up on rent payment status, and assist the Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.
- Review and ensure accurate coding of invoices for payment.
- Assist Property Managers in preparing the monthly reporting package/financial reports according to the owner’s needs.
- Assist Property Managers with preparation, assembly, review, and implementation of annual operating and capital budgets, and operating expense reconciliations.
- Assist the Property Manager as appropriate in coordinating insurance procurement, electricity procurement, and real‑estate tax review processes for properties.
- Ensure compliance with management agreements.
- Work with Property Managers to facilitate accounting, leasing, marketing, and construction needs.
- Understand lease types to assist the Property Manager with ensuring lease compliance.
- Process tenant billbacks expenses.
- Assist in the response and resolution of after‑hours emergency calls as needed.
- Assist in planning and executing tenant events with the management team.
Qualifications
- Bachelor’s Degree preferred.
- Two or more years of experience in the commercial property management industry preferred.
- Excellent customer service skills.
- Strong verbal and written communication skills; prior experience communicating with tenants and/or vendors in a professional, courteous environment.
- Previous experience using real‑estate software (Yardi, MRI, Kardin, AvidXchange, IMPAK, or similar programs).
- Basic accounting knowledge and skills.
- Good organizational skills.
- Attention to detail.
- Ability to multitask.
- Proficiency with Microsoft Excel and Word.
- Desire and ambition to learn and grow in Stream’s property management department.
- Attributes that align with Stream’s core values of Smart, Honest, Nice, and Passionate.
Additional Information
Stream is an equal‑opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law.
Benefits include competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Compensation packages are based on factors unique to each candidate, including skill set, experience, qualifications, location, and other job‑related reasons.