Assistant Property Manager

Redwood Living; Medina (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a leading company in property management as an Assistant Property Manager in Medina, OH. This full-time role involves managing resident interactions to ensure high satisfaction and occupancy rates. Ideal candidates will possess strong sales and customer service skills along with management experience. If you're ready to be an ambassador for the Redwood brand and help enhance community living, apply now!

Qualifications

• 1 year management or leasing experience required.
• General computer efficiency.
• Valid Driver's License.

Responsibilities

• Greeting prospective residents and promoting the Redwood brand.
• Managing leasing paperwork and maintaining occupancy.
• Creating sales strategies and enhancing resident satisfaction.

Skills

Customer Service

Sales

Communication

Education

High school diploma or equivalent

Job description

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About Redwood

At first glance, Redwood Living, Inc. (Redwood) is a company that builds and manages single-story apartment homes. But when you look closer, you'll see we are so much more. We are builders, innovators, and individuals who go the extra mile. Our success is driven by the incredible people who make up our workforce. Our Redwood Ambassadors are not only passionate and talented but also empowered to make decisions that enhance the lives of our residents and their fellow employees. Join us and be part of a team that values creativity, dedication, and the power to make a difference.

Location: Medina, OH

About Redwood

At first glance, Redwood Living, Inc. (Redwood) is a company that builds and manages single-story apartment homes. But when you look closer, you'll see we are so much more. We are builders, innovators, and individuals who go the extra mile. Our success is driven by the incredible people who make up our workforce. Our Redwood Ambassadors are not only passionate and talented but also empowered to make decisions that enhance the lives of our residents and their fellow employees. Join us and be part of a team that values creativity, dedication, and the power to make a difference.

We live by eight core values that guide everything we do:

• Do One Thing Really Well
• Be Entrepreneurial
• Serve Those You Lead
• Deliver More Than Expected
• Communicate Openly and Honestly
• Instill Family and Team Spirit
• Demonstrate Integrity and Authenticity
• Be Nice and Have Fun
  
  

Position Overview

Under the general direction of the Neighborhood Manager, the Assistant Neighborhood Manager will be responsible for managing all aspects of the respective Redwood Apartment Neighborhood. As such, you will be expected to act as a Redwood brand ambassador, promote our brand and provide the best resident experience possible. Duties will include, but are not limited to, sales, customer service and delight, establishing and maintaining high renewal rates, ensuring 100% occupancy and fiscal oversight.

Duties & Responsibilities

• Greeting prospective residents, showing the model/neighborhood and answering questions, while promoting the Redwood brand.
• Answering phones/emails.
• Complying with all legal and financial leasing/resident arrangements.
• Actively sourcing off-site potential residents by marketing to and establishing relationships with local businesses.
• Creating sales strategies and closing, both when creating business relationships and when leasing apartment homes.
• Maintaining knowledge of neighborhood specials and pricing, while notifying related parties of any needed adjustments.
• Maintaining awareness of local market conditions and trends. Assistant Neighborhood Manager may contribute ideas to the Neighborhood Manager for marketing neighborhood and for improving resident satisfaction.
• Performing occasional external outreach at nearby businesses, organizations, etc.
• Completing all lease paperwork, including related addenda, plus accepting rents and deposits.
• Completing Guest Card information form on all clients, sending thank-you notes and performing follow-ups.
• Physically inspecting neighborhood when on grounds, picking up litter and reporting any service needs to maintenance staff.
• Inspecting apartment homes during move-outs and vacancies.
• Preparing weekly reports, resident communications, market surveys, etc.
• Meeting with the Neighborhood Manager and Regional Manager as requested to review neighborhood performance and curb appeal.
• Overseeing on-site staff, including but not limited to assisting in hiring, discipline, coaching and approval of bi-weekly timecards.
  
  

Required Qualifications

• Highschool diploma or equivalent
• 1 year Management or leasing experience
• Valid Driver’s License
• General Computer Efficiency
  
  

Preferred Qualifications

• Prior sales or leasing experience
• Exceptional customer service skills
• Ability to operate smart phone, tablet, and computers
  
  

Physical Requirements

• Lift up to 20 pounds and the ability to sit, stand, bend and walk
  
  

Discover the amazing benefits and perks that Redwood Apartment Neighborhoods offers! Visit our website today to learn more and see why Redwood is a great place to work: Redwood Apartment Neighborhoods | Employee Benefits & Perks

Redwood Living, Inc. is an equal opportunity employer. Redwood strictly prohibits and does not tolerate illegal discrimination, and Redwood provides equal employment opportunities to employees and applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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