Assistant Property Manager

Macon-Housing-Authority; Macon (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

Macon Housing Authority (MHA) is seeking an enthusiastic, career-minded Assistant Property Manager for an affordable housing community. The role supports operational functions across leasing, occupancy, resident relations, maintenance, budgeting, and rent collection.

The position reports to the Senior Property Manager and requires a high school diploma/GED, 2+ years in multi-family housing, and strong written/spoken communication. Proficiency in Outlook, Excel, and Word is expected.

Qualifications

• High school diploma or GED required.
• 2+ years of experience in multi-family housing management.
• Ability to communicate fluently and professionally.
• Proficient in Microsoft Outlook, Excel, and Word.

Responsibilities

• Assist with core property management processes (leasing, occupancy, resident relations, marketing, maintenance, budgeting, rent collection, social services, administration).
• Show vacant apartments, assist with move-ins/outs, grant rent extensions, and conduct home visits.
• Collect rent and fees, issue receipts, balance cash, prepare deposits and related documents, follow up on late payments.
• Answer calls professionally and take appropriate action for residents, prospects, staff, or vendors.
• Assist residents with routine problems and provide limited counseling.
• Process service requests, route to maintenance, and follow up with residents.

Skills

Communication skills

Fluent communication

Strong work ethic

Education

High school diploma / GED

Tools

Outlook

Excel

Word

Job description

Job Opportunity – Assistant Property Manager

MHA seeks an enthusiastic, career minded, self-motivated individual to serve as the Assistant Property Manager for an affordable housing community. The position will beresponsible for assisting with the operational functions of a multi-family housing development. Reports to the Senior Property Manager.

Primary Responsibilities

• Assist with core business processes, such as leasing, occupancy, resident relations, marketing, maintenance, budgeting, rent collection, social services, maintenance and administration.
• Perform various property management functions, such as showing vacant apartments to prospective residents, assisting with move-in and move-out processes, granting rent extensions, and conducting home visits.
• Collect rent and fees from tenants; Issue receipts and prepare computer documents; Balance daily cash statements; Prepare bank deposits, daily transmittal form, and support documents; Follow up on late rent payments.
• Answer phone calls professionally and take appropriate action, whether the caller is a prospective resident, current resident, Authority team member, or vendor.
• Assist residents with routine problems and provide limited counseling.
• Process resident service requests completely and accurately; Route to maintenance for prompt processing; Conduct resident follow-up.

Qualifications/Requirements

• High school diploma or general education degree (GED)
• 2+ years of experience in multi-family housing management
• Ability to communicate fluently
• Computer skills including Microsoft Outlook, Excel, and Word
• Strong work ethic and willingness to learn
• Professional image
• Valid Georgia driver’s license, proof of personal auto insurance, and acceptable driving record

Desired Skills

• Keen attention to detail
• Ability to work and communicate effectively with special needs populations and individuals from diverse backgrounds
• Low-Income Housing Tax Credit (LIHTC), Project-Based Rental Assistance (PBRA) and HOME programming experience
• Yardi experience
• Professional communication with vendors, residents, and coworkers
• Flexible to change and ability to multi-task in a fast-paced environment
• Professional personal appearance
• Initiative to assume leadership in the absence of the manager

An Equal Opportunity Employer M/F/V/D Certified Drug-Free Workplace