Assistant Property Manager

Friendly Franchisees Corporation/Silver Star Real Estate LLC; Long Beach (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading real estate company is looking for a detail-oriented Assistant Property Manager in Long Beach, CA. In this role, you will support leasing operations and ensure exceptional service to residents while collaborating closely with management. Ideal candidates will have a background in property management and be bilingual in English and Spanish. Comprehensive benefits, including medical, dental, and 401K, are offered.

Benefits

Comprehensive benefits package

Paid Time Off

401K

Medical, Vision, Dental

Qualifications

• Prior experience in leasing or property management preferred, especially in multi-family properties.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Responsibilities

• Assist in leasing activities, including showing apartments and processing applications.
• Provide outstanding customer service by addressing tenant inquiries and resolving issues.
• Conduct property tours and support marketing strategies to attract tenants.

Skills

Customer Service

Communication

Organizational Skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Degree in Business, Real Estate, or related field

Tools

Yardi

Microsoft Office Suite

Job description

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Job Description

Friendly Franchisees Corporation is seeking a dedicated and detail-oriented Assistant Property Manager to join our property management team. This role is vital in supporting the leasing operations of our properties, ensuring smooth day-to-day management, and delivering exceptional service to both prospective and current residents. The Assistant Property Manager will work closely with the Property and Leasing Manager to achieve leasing goals and maintain high occupancy rates.

Job Title: Assistant Property Manager

Job Description

Friendly Franchisees Corporation is seeking a dedicated and detail-oriented Assistant Property Manager to join our property management team. This role is vital in supporting the leasing operations of our properties, ensuring smooth day-to-day management, and delivering exceptional service to both prospective and current residents. The Assistant Property Manager will work closely with the Property and Leasing Manager to achieve leasing goals and maintain high occupancy rates.

Key Responsibilities:

Leasing Support: Assist in all leasing activities, including showing apartments, processing applications, and ensuring all paperwork is completed accurately and in a timely manner.

Customer Service: Provide outstanding customer service by addressing tenant inquiries, resolving issues, and maintaining positive relationships with residents.

Marketing and Outreach: Support the development and execution of marketing strategies to attract prospective tenants, including social media outreach, open houses, and other promotional events.

Property Tours: Conduct property tours for prospective tenants, highlighting features and benefits to encourage leasing.

Tenant Relations: Assist with tenant retention initiatives, including organizing resident events and managing lease renewals.

Administrative Duties: Manage and maintain accurate leasing records, process rental applications, and assist with preparing leasing reports.

Compliance: Ensure compliance with all leasing and fair housing laws, regulations, and company policies.

Reporting: Report to the Leasing Manager and surrounding properties, ensuring the leasing team adheres to company policies. Prepare and submit weekly, daily, and monthly reports.

Ad Management: Verify that all ad postings on various platforms are accurate and up to date.

Audit and Quality Control: Audit phone call recordings to ensure quality standards are maintained.

Team Collaboration: Liaise with management and the marketing team to align leasing strategies. Assist the manager with weekly scheduling to optimize staffing.

Skills and Qualifications:

Experience: Prior experience in leasing or property management is highly preferred, with experience in multi-family properties being a significant plus. Open/willing to take Property Manager role when given the opportunity

Software: Yardi is required

Language: Must be bilingual in English/Spanish

Education: High school diploma or equivalent is required; a degree in Business, Real Estate, or a related field is a plus.

Communication Skills: Bilingual in English/Spanish is a must. Strong verbal and written communication skills are essential.

Must be able to post via their personal Facebook page immediately upon starting.

Customer Service: Proven ability to provide high-quality customer service.

Organizational Skills: Excellent organizational and time-management skills with the ability to handle multiple tasks efficiently.

Technical Proficiency: Familiarity with property management software and Microsoft Office Suite.

Team Player: Ability to work effectively within a team environment.

Flexibility: Willingness to work flexible hours, including weekends and evenings as needed.

Adaptability: Ability to multitask, work in a high-volume environment, and adapt to change comfortably.

Work Setting:

Location: Long Beach, CA

Benefits: Comprehensive benefits package including Medical, Vision, Dental, Paid Time Off, and 401K

Equal Employment Opportunity (EEO) Statement

Friendly Franchisees Corporation is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Real Estate, Financial Services, and Capital Markets

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