Assistant Property Manager

Gateway at Ellington; Houston (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Monthly commission and bonus eligible

401(k) with employer match

Discounted rent at company-owned prop

Medical, Dental, and Vision Insurance

Life & Disability Insurance

Paid Time Off 80 hours vacation 40 S/T

Advancement opportunities

Pay on demand

Training

Job summary

Gateway at Ellington seeks an Assistant Property Manager with multi-family property management experience to join our on-site team in Houston, TX. You will assist the Property Manager, supervise staff in their absence, and ensure accurate lease records and resident file maintenance.

You will handle rent collections, coordinate with residents, and support marketing and renewal efforts while upholding Fair Housing principles.

Qualifications

• Excellent communication and organizational skills are required.
• Multi-Family property management experience is required.
• Proficiency with computer, internet and email usage is expected.

Responsibilities

• Assist the Property Manager and supervise staff in the Manager's absence.
• Manage rent collections and financial duties as directed.
• Communicate with residents regarding violations, leases, and renewals.
• Maintain resident files and ensure accuracy of lease records and documents.

Skills

Communication

Organizational skills

Property management experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Description

Join our team! Assistant Property Managers are eligible for monthly commissions and bonus in addition to their base pay. Our office team can earn a place in our Millionaire Club, which includes an all-expense-paid trip each year with all the Millionaire Club participants.

We need an experienced, smiling, and helpful person with apartment management experience to join our team.

We offer the following benefits:

• Monthly commission and bonus eligible
• 401(k) with employer match
• Discounted rent at the company-owned property
• Medical, Dental, and Vision Insurance
• Life & Disability Insurance
• Paid Time Off:
  • 80 hours vacation
  • 40 hours sick time
  • 16 hours PTO
  • 80 hours holiday
• Advancement opportunities
• Pay on demand
• Training

Responsibilities

The Assistant Property Manager serves as the individual responsible for the property in the absence of the Property Manager and serves as a role model to peers. An Assistant Property Manager will be asked to assume greater responsibilities upon learning and applying knowledge of all aspects of property management as well as displaying maturity and good judgment.

• Works closely with the Property Manager in learning all aspects of management including administrative and financial duties.
• Assumes responsibility for supervising staff and managing the property in the Manager’s absence.
• Inspect property common areas, apartment units and grounds on a regular basis. Communicates to residents regarding violations and compliance issues.
• Understands financial and operational reporting requirements.
• Collects all rent payments from both current and previous residents.
• Make daily community deposits of rent collections and any other miscellaneous income.
• Assists in processes all community invoices through entering purchase orders and assisting with invoice submission as needed by Property Manager.
• Responsible for accuracy of billing and payments.
• Distribute non-payment notices to all delinquent residents and complete follow-up activity regarding non-payment of rent or eviction proceedings.
• Maintains all current resident files and regularly audits files for compliance.
• Maintains all previous resident files. Processes Final Account Statements (FAS). Submits collection accounts and maintains internal collection efforts per GWR policy.
• Responsible for ensuring accuracy of all lease records and documents at time of application, move-in, renewal, etc.
• Ability to understand and explain legal documents (i.e. leases and addenda).
• Understands and applies principles of Fair Housing.
• Supports the overall marketing efforts and offers input and suggestions on promotions, advertisements, rate increases, etc. Assists in various leasing activities as required.
• Maintains up-to-date knowledge of market and competitive properties.
• Oversees renewal efforts through processing of renewal letters to tenants, communications with tenants to secure renewal and executing renewal documents.
• Assists in the handling of resident concerns as required.
• Conduct follow-up activity as needed with new and current residents to establish and maintain positive resident relations.
• Consistently monitors emails for pertinent information and responds in a timely manner to appropriate people. Always maintains professional email etiquette.
• Attends and assists with resident social functions and activities as requested.
• Attends and participates in training seminars as requested. Ensures that necessary courses are completed in a timely manner.
• May be required to drive motorized vehicle on or off property for Company business. Run errands as necessary for the property.
• Always represents the Company in a professional manner. Consistently maintains a courteous professional attitude when dealing with residents, coworkers and the public.
• Performs other duties as assigned.

Requirements

• Saturdays required
• Pre-employment background screen is required
• Must have a valid driver’s license, vehicle, good driving record, and insurance
• A high school diploma or equivalent is required
• Multi-Family property management experience required
• Excellent communication and organizational skills are necessary
• Able to operate a computer with internet and email capabilities, telephone, fax, and copier