Assistant Property Manager

Morgan Properties; Jacksonville (FL); On-site; USD 71,635,000 - 96,708,000; Full time

Benefits offered by this job

Rent discount

New lease commissions

Renewal commissions

Education reimbursement

Medical benefits

401(k) with match

Paid time off

Employee referral program

Job summary

Morgan Properties is seeking an Assistant Property Manager to support leasing, collections, resident services, and maintenance oversight across properties. You will work under a Property Manager to ensure high standards and exceptional service to residents and staff.

The role emphasizes strong communication, reliability, and collaboration with the property team. Travel between properties may be required, and the company offers a comprehensive benefits package.

Qualifications

• Associates degree or 2–3 years of related experience and/or training, or equivalent.
• Prior experience in property management or managerial role in sales/customer service.
• Valid driver’s license and auto insurance may be required for travel between properties.

Responsibilities

• Assist leasing, collections, resident services, and maintenance oversight.
• Address delinquent accounts and assist in evictions when needed.
• Schedule appointments for prospects and residents.
• Maintain accurate resident records and lease details.
• Process security deposits and ensure positive resident relations.
• Support monthly reporting on renewals, rents, and occupancy.

Skills

Interpersonal communication

Analytical skills

Detail oriented

Education

Associate degree

2–3 years related experience

Job description

• Excellent Base Pay : $25 - $27

Join Our Team as an Assistant Property Manager – Support with Excellence!

We are seeking a reliable and ambitious Assistant Property Manager to join our team. If you are passionate about property management, have excellent communication skills, and are eager to assist with the daily operations of the property, this role is perfect for you!

What You Can Expect From Us

We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:

• 20% Rent Discount
• Excellent Base Pay : $25 - $27
• $100 New Lease Commissions
• Property Staff Shared Renewal Commissions (paid monthly)
• $300 Morgan Essentials (paid quarterly)
• Employee Referral Program (Earn up to $750 per referral)
• Education/Tuition Reimbursement Program
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Retirement Plan: 401(k) with Company Match
• Generous Paid Time Off: Including 10 Holidays per year and sick leave
• Employee Assistance Program
• Additional Employee Discounts on various services

What You’ll Be Doing

As an Assistant Property Manager, you will play a vital role in the smooth operation of the property under the guidance of the Property Manager. You will assist with leasing, collections, resident services, and maintenance oversight while ensuring the property’s high standards and providing top-notch service to both residents and staff.

Essential Responsibilities

Leasing, Collections, and Resident Services:

• Address delinquent accounts and initiate the eviction process, filing necessary documents and attending court hearings if required.
• Assist in following up on delinquencies and ensure timely collection of payments. Handle all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.
• Assist in scheduling appointments for potential prospects and residents.
• Maintain accurate resident records, including account setup (names, lease dates, charges, and credits).
• Process security deposit refunds and ensure positive resident relations.
• Record all resident correspondence and assist in validating rental eligibility.
• Promote resident retention programs and address resident concerns promptly.

Managerial Support And Staff Coordination

• Provide support in the absence of the Property Manager and assist in managerial duties as directed.
• Assist with creating monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
• Provide training and coaching to office staff as directed by the Property Manager.
• Attend staff meetings and take minutes when necessary.
• Assist in collection and processing of all payments and purchase orders.
• Assist in any requested work to be done on the property and ensure completion.

Vendor Relations And Lease Oversight

• Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements.
• Oversee lease and renewal processes, ensuring accuracy and compliance with policies.
• Maintain renewal records and assist with marketing and follow-up for leasing.

Compliance

• Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance.

Qualifications

What We’ll Expect from You:

• Associates degree (A.S, A.A.) from a two-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.
• Prior experience in property management or managerial experience in a sales/customer service role.
• Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties.

Skills

• Strong interpersonal and communication skills to interact effectively with residents and office staff.
• Strong analytical and problem-solving skills to resolve issues efficiently.
• Detail-oriented with the ability to maintain accurate records and manage various tasks simultaneously.

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.