Assistant Property Manager

Jacksonville Housing Authority; Jacksonville (FL); On-site; USD 45,000 - 53,000; Full time

Job summary

An established industry player is seeking an Assistant Property Manager to oversee daily operations of properties. This role involves managing tenant relations, ensuring compliance with regulations, and maintaining financial records. You will play a crucial part in fostering a positive community environment while addressing residents' needs and concerns. If you are passionate about property management and thrive in a dynamic setting, this position offers a great opportunity to make a difference in the community. Join a team dedicated to providing quality housing and support to residents in need.

Qualifications

• Bachelor's degree in management or related field with 1 year experience in property management.
• Must obtain Public Housing Manager certification within 12 months.

Responsibilities

• Manage day-to-day operations of assigned property, including rent collection and tenant relations.
• Conduct property inspections and maintain required occupancy levels.
• Assist residents with lease compliance and special problems.

Skills

Property Management Knowledge

HUD Rules and Regulations Knowledge

Fair Housing Laws Knowledge

Basic Building Maintenance Knowledge

Microsoft Office Proficiency

Effective Communication Skills

Education

Bachelor's Degree in Management or Related Field

Tools

Computer System for Data Entry

Job description

The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equality of opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law.

POSITION

Job Title: Assistant Property Manager

FLSA Classification: Exempt

EEO Classification: Professional

Pay Range/ Salary: $45,906.00 - $52,093.00

Reports to: Property Manager

JOB DESCRIPTION

Job Summary

The Jacksonville Housing Authority is seeking an Assistant Property Manager to manage the day-to-day operation of assigned property in accordance with established regulations and guidelines. Responsibilities include renting properties, collecting and recording rent and other charges, processing evictions, receiving requests for repairs, generating and closing work orders, and conducting inspections to ensure compliance with applicable rules and regulations.

Essential Job Functions

1. Prepare, maintain, and update financial and other records:
   • Collect rent and other charges from residents and enter corresponding data into the computer system.
   • Process requests for rent adjustments in accordance with established procedures.
   • Post charges associated with work orders and generate notices for residents.
   • Follow up on delinquent accounts and pursue collections.
   • Monitor expenses to ensure spending is within guidelines.
   • Maintain tenant files and related documentation.
2. Maintain required occupancy level:
   • Communicate with residents regarding policies and procedures.
   • Lease units by showing the property and reviewing leases.
   • Establish and maintain a waiting list of applicants.
   • Assist in coordinating vacancy preparations.
   • Conduct property inspections to ensure adherence to standards.
   • Maintain records of the status of assigned units.
3. Assist residents with special problems:
   • Counsel residents who are not complying with lease terms.
   • Refer residents with special problems to appropriate agencies.
   • Maintain liaison with resident services to assist with activities.
   • Resolve conflicts and complaints among residents.
   • Recommend eviction if necessary and prepare related documentation.
   • Participate in hearings and appeals as needed.
4. Assist in managing the Community:
   • Process and monitor work orders.
   • Submit invoices for payment.
   • Maintain records according to company policy.
   • Conduct monthly file audits.
   • Organize and file all relevant reports and paperwork.
   • Accept service requests from residents.
   • Ensure completion of recertification paperwork.
   • Maintain a positive customer relation.
   • Physically inspect units and community.
   • Secure lease renewals and recertifications.

MINIMUM QUALIFICATIONS

Education and Experience: Bachelor's degree in management, business administration, social science area, or closely related field, with one (1) year of experience in property management, marketing, sales, or customer service. Must obtain certification as a Public Housing Manager within twelve (12) months of employment.

Required Knowledge, Skills, and Abilities:

• Knowledge of property management policies and procedures.
• Knowledge of HUD rules and regulations.
• Knowledge of Fair Housing Laws and local building codes.
• Basic building maintenance knowledge.
• Proficiency in Microsoft Office.
• Ability to maintain records and prepare reports.
• Effective communication skills.

Physical Demands: Work is principally sedentary. Must be able to lift up to 15 lbs.

Other: Must possess a valid driver's license and be insurable by Jacksonville Housing.

We are an EOE & DFWP. A successful applicant will be required to pass a background check including employment history, criminal record, and driving record, and may be subject to a pre-employment drug screening.

This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification.