Assistant Property Manager

Indianapolis Housing Agency; Indiana (PA); On-site; USD 38,000 - 54,000; Full time

Job summary

Indianapolis Housing Agency is seeking an Assistant Community Manager to support the Property Manager in running our affordable housing community. The role focuses on leasing coordination, rent collection, and optimizing resident retention while ensuring compliance with LIHTC and HUD requirements.

You will help develop annual budgets, monitor spending, and supervise staff, with a focus on resident relations, safety, and property upkeep.

Qualifications

• Associate Degree or higher in Business Administration or related field, plus two years of public housing experience, or an equivalent combination.
• One year in multi-family property management.
• Valid Indiana Driver's license.
• Must be resident of, or willing to relocate to Marion County within six months.

Responsibilities

• Assist in annual budgeting with the Property Manager and monitor spending.
• Ensure rents are collected on time and post payments per procedures.
• Enforce leases, conduct recertifications, and monitor apartment maintenance.
• Ensure safety and curb appeal; report incidents to the Property Manager.
• Maintain records and prepare required reports for management.
• Supervise office or maintenance staff, as needed.
• Interview applicants and verify LIHTC, HUD, and Public Housing eligibility.

Skills

Computer literacy

Education

Associate Degree or higher in Business Administration or related field

Tools

Microsoft Word

Microsoft Excel

Property management software

Job description

Under the supervision of Property Manager, the Assistant Community Manager is responsible for the effective and efficient management of an affordable housing community. The Assistant Property Manager initiates and coordinates all phases of apartment leasing. The primary objective is to assist the Property Manager with rent collection, property financial performance, compliance with all regulatory requirements, positive resident relations, and optimal resident retention.

Responsibilities include:

• Assisting in the formulation of budgets for each calendar year, in collaboration with the Property Manager, as well as managing spending to remain within the established budgetary limits throughout the year.
• Ensuring all rents are collected when due, and posting payments according to established procedures and time constraints. Making all bank deposits without delay and immediately submitting daily reports to the finance department.
• Enforcing lease agreements, conducting recertifications, and monitoring the maintenance of apartments, including all inspections and move-ins.
• Ensuring the safety and well-being of the community by conducting inspections of the property for cleanliness and curb appeal, along with promptly reporting all liability and property incidents to the Property Manager.
• Maintaining records on all aspects of management activity on a daily, weekly and monthly basis. Submitting required reports to Property Manager and/or administrative office as requested, or required.
• Monitoring work performance of maintenance and other staff and regularly reporting findings to the Property Manager, along with delivering notices to residents regarding rent increases, evictions, changes in policies, inspections, exterminations, etc.
• Attending resident council meetings and other meetings in the absence of the Property Manager, as well as, preparing invoices for payment and approval by the Property Manager.
• Interviewing applicants and performing required verification activities according to the Low Income Housing Tax Credit (LIHTC) Program, HUD 4350.3 Occupancy Handbook, Public Housing Program, and other federal subsidized housing programs.
• Maintaining all resident files in compliance with Section 42 LIHTC program, HUD 4350.3 Occupancy and Public Housing Program, and other federal subsidized housing programs, along with, enforcing occupancy policies and procedures by meeting with residents as needed. Will provide information and direction while addressing those in violation of policies or rules.
• Ensuring occupancy of communities, while welcoming tenants and showing property and explaining policies and regulations to prospective residents. Handling incoming calls from tenants, prospective residents, and completing appropriate paperwork.
• Providing indirect or direct supervision of office or maintenance staff.
• Other duties as required or assigned.

Minimum Qualifications:

• Associate Degree or higher in Business Administration or related field of study along with two (2) years related experience in public housing with one (1) year in multi-family property management, or an equivalent combination of education and experience necessary to successfully perform the requirements of the job.
• Ability to operate a computer, typewriter, calculator, fax machine, and copier, or other office equipment. Must be able to successfully work with Microsoft Office products including Word and Excel and be able to learn and use all related and required property management software.
• Valid Indiana Driver's license
• Must be a resident of, or willing to relocate to Marion County within six (6) months of employment.