Assistant Property Manager

NOVO Properties; Hyattsville (MD); On-site; USD 62,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

NOVO Properties is seeking an Assistant Property Manager to deliver excellent customer service and coordinate daily apartment community operations. The role emphasizes marketing and leasing to maximize occupancy while ensuring a quality resident experience.

Under the Property Manager, you will assist in financial operations, budget goals, and maintaining the asset. You will work with the marketing team to ensure leasing success and smooth move-ins, with a focus on compliance and resident

Qualifications

• 1–3 years property management experience.
• Minimum High School diploma.
• Working knowledge of Fair Housing laws.
• Proficient with Microsoft Office and Yardi preferred.

Responsibilities

• Lease apartments, show units, prepare move-in paperwork and renewals.
• Meet revenue goals through occupancy, ancillary income, market incentives, and renewals.
• Monitor compliance with Fair Housing laws and related regulations.
• Walk tours, inspect market-readies, and ensure units are move-in ready.
• Plan resident functions and community events; coordinate newsletters.

Skills

Yardi

Property management experience

Microsoft Office

Fair Housing knowledge

High School diploma

Education

High School diploma

Tools

Microsoft Office

Job description

Assistant Property Manager

Under the direction of the Property Manager, the Assistant Property Manager is responsible for excellent customer service in the daily management and coordination of the apartment community operations. Emphasis on the marketing and leasing of the property while providing a quality experience for prospects, applicants and residents.

The Assistant Property Manager shall also assist in monitoring the financial operations of the property while preserving the physical asset and working with the Property Manager to achieve budgeted property income, while establishing a positive working environment for property team members. The APM will also work with the marketing and management team to ensure that the apartments are effectively leased and the new resident is professionally moved in.

Position Duties

Marketing

• Working with the Marketing Director, the Assistant Property Manager shall monitor, assist and make recommendations to improve property marketing to maximize lead generation and present the property in the most positive light.

Leasing

The Assistant Property Manager will assist with the leasing of the property(s). Duties include:

• conduct in-person and virtual tours
• follow up with all prospects to convert tours to applications.
• screen all applicants according to company standards
• convert applicants to residents by completing the lease-up process and remaining the primary point of contact through move-in
• ensure the apartment unit is rent-ready prior to moving a new resident in.

Operations

• The Assistant Property Manager will work with the Property Manager to achieve the property’s financial goals and annual budget.
• Monitor resident requests and the completion of work orders

What you’ll do

• Lease apartments, respond to telephone inquiries, qualify applicants, show apartments, and prepare all move-in paperwork. Manage renewals; track lease expirations, prepare lease expiration letters and renewal leases.
• Assist in meeting revenue goals, through maintaining or exceeding occupancy budgeted, ancillary income, market incentives, resident retention, and monitoring property’s financial performance as it compares to the annual operating budget.
• Assist in monitoring compliance with Fair Housing regulations and other laws as they relate to property specific guidelines in occupancy standards.
• Assist in monitoring service operations to ensure vacant apartments are in market ready condition within approved standard downtime. Walk tour route, inspect market readies, and model each morning.
• Assist in planning and preparation of resident functions and community newsletter.
• Daily walk the property for curb appeal, condition, and safety making appropriate recommendations for improvement.
• Assist in monitoring work orders to ensure service requests are completed within 24 hours.
• Always display a courteous and professional attitude toward all customers.
• Perform other duties as required.
• Requires use of telephones and computers. Must be able to walk apartments and grounds including steps. Occasionally requires lifting 20 pounds or less.

Who you are

• Yardi experience or computerized accounting experience, preferred
• At least 1-3 years property management experience.
• Proficient computer skills including Microsoft Office
• Working knowledge of Fair Housing laws and other legal issues affecting property management
• Minimum High School diploma

Job Type:

Full-time, in-person

Pay:

$62,000.00 - $65,000.00 per year + leasing commission

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Tuesday - Saturday 9:30 am - 6pm
• Must have reliable transportation