Assistant Property Manager

Hazel Management; Houston (TX); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health insurance and paid time off

Housing discount at the community

Clear path to Community Manager

Job summary

Hazel Management, in North Houston (77014), seeks an Assistant Property Manager for Cranbrook Forest, a 261-unit community. You’ll be the Community Manager’s right hand, handling on-site operations, rent collections, renewals, and resident relations to ensure smooth daily functioning.

Fluency in English and Spanish is required, with 2+ years in on-site multifamily roles and experience with Fair Housing and Texas landlord-tenant basics.

Qualifications

• Fluent in English and Spanish required for daily use.
• 2+ years on-site multifamily experience in roles like Assistant Community Manager or Leasing Manager.
• Experience with rent collection and delinquency management.
• Knowledge of Fair Housing and Texas landlord-tenant basics; Section 8 familiarity a plus.

Responsibilities

• Manage rent collections and delinquency tracking.
• Oversee lease renewals and encourage resident retention.
• Support day-to-day operations: leasing, resident relations, and coordinating maintenance.
• Maintain accurate lease administration and records.
• Ensure compliance with Fair Housing and Section 8 guidelines.
• Conduct tours and upsell, with professional conflict resolution as needed.

Skills

Bilingual English/Spanish

Rent collection

Lease renewals

On-site multifamily experience

Customer service

Record-keeping

Tools

ResMan

Yardi

OneSite

Entrata

Job description

Assistant Property Manager (Assistant Community Manager) for Cranbrook Forest, a 261-unit apartment community in the Champions / FM 1960 area of North Houston (77014). Pay: $24 to $29 per hour depending on experience, plus performance bonus opportunities.

This role requires fluency in both English and Spanish.

This is the role that keeps a community running — and the seat that grooms you to run one. You'll be the Community Manager's right hand, and the person residents and owners count on when something actually needs to get done.

What you’ll own:

• Rent collections and delinquency — you keep the money coming in on time and chase what's late.
• Lease renewals — you get ahead of expirations and give residents reasons to stay.
• Day-to-day operations: leasing support, resident relations, and coordinating maintenance so nothing slips.
• Lease administration — clean records, accurate files, contracts handled.
• Compliance you don't cut corners on — Fair Housing and Section 8 guidelines, every time.
• Tours and upsell when traffic comes in, and calm, professional conflict resolution when it doesn't go smoothly.

You’ll fit if you’re organized, unflappable on a busy day, and you genuinely care about the resident experience — and you want a clear path to Community Manager, not just a job.

What you’ll need:

• Fluent in both English and Spanish. This is required for this community — you will use both every day.
• 2+ years of on-site multifamily experience as an Assistant Community Manager, Assistant Property Manager, or Leasing Manager. Also required — on-site apartment experience, not commercial, not HOA, not residential real estate sales.
• Rent collection and delinquency experience you can speak to specifically.
• Working knowledge of Fair Housing and Texas landlord-tenant basics. Section 8 familiarity is a plus.
• Hands‑on with property management software — ResMan is a plus; Yardi, OneSite and Entrata all transfer.
• Solid customer service and record‑keeping habits.
• A reliable daily commute to North Houston (77014). This role is on‑site, not hybrid or remote.

What we offer:

• $24 to $29 per hour depending on experience, plus performance bonus opportunities
• Health insurance and paid time off
• Housing discount at the community
• A real, clearly defined path to Community Manager

Hazel Management is an Equal Opportunity employer.