Bilingual Assistant Property Manager

Riverstone Communities; Homestead (FL); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) retirement plan

Paid Time Off

Flexible schedule

Job summary

A property management company is seeking an Assistant Property Manager for their Homestead location. In this role, you will provide exceptional customer service, assist in marketing efforts to maintain occupancy, and ensure compliance with company standards. Applicants should have 1-2 years of relevant administrative experience, be bilingual in Spanish, and demonstrate strong customer service skills. Join us to make a difference in the community while enjoying benefits like medical coverage and 401(k) matching.

Qualifications

• 1-2 years of experience in administrative work; property management preferred.
• Excellent customer service experience in person and over the phone.
• Ability to legally operate a motor vehicle with a valid driver’s license.

Responsibilities

• Provide excellent customer service to residents and prospects.
• Assist in maintaining a 100% occupancy rate through effective marketing.
• Ensure timely collection of rent and fees.
• Maintain office standards and ensure deadline adherence.
• Assume leadership in the absence of the Property Manager.

Skills

Bilingual in Spanish

Customer service excellence

Administrative work

Computer proficiency

Job description

Overview

Are you ready to play a part in improving the community you work in? Do you have a talent for managing relationships? Do you thrive in environments where you can share ideas? If you said yes to these three questions, then our Assistant Property Manager position is for you. Come join our team and help us enrich the lives of our residents and our team members.

We are currently seeking a qualified Assistant Property Manager for our Boardwalk RV and Mobile Home Resort located at 100 NE 6th Ave. Lot 214 Homestead, FL 33030.

Why Join Us

• Pay Rate: $18-$20 per hour
• Medical, Dental, and Vision benefit plan offerings for you and eligible family members
• 401(k) retirement plan, with a company match
• 11 Paid Holidays Off, which includes getting your birthday off
• Robust Paid Time Off (PTO) and Wellness PTO
• Maternity/Paternity Leave
• A schedule that is flexible to your needs and the needs of the property
• Ongoing training and internal growth opportunities
• The ability to provide feedback in many different forms to many different people
• A workplace that cares about their team members, where you aren’t just a number in the organization, but a person who is treated with respect and can openly share their ideas to make the workplace better
• Inclusive culture with opportunities beyond daily tasks, including involvement in committees, the training team, and town halls
• Open-door policy for feedback and a commitment to growth and diversity

*effective date of benefit dependent upon tenure of employment

Position Summary

The Assistant Property Manager position includes, but is not limited to:

• Interact with current and prospective residents who have questions or concerns, providing excellent customer service to anyone you encounter
• Assist with reaching a 100% occupancy rate on a consistent basis, marketing the community to ensure we are maximizing occupancy
• Help with 100% collection of all rent and fees in a timely manner, including following up with specific residents on late rent payments
• Participate in ensuring 100% compliance to company home standards, including walking the community daily to assess compliance
• Maintain the property office to required standards and ensure general office work is completed to deadline
• Perform prompt follow-up and follow-through on prospects and applicants
• Adhere to all state, government, and local requirements to meet and exceed the expectations of all Fair Housing guidelines
• Assumes leadership role of the property in the absence of the Property Manager
• Other duties as qualified and trained to do so

Qualifications

• Bilingual in Spanish
• 1-2 years of experience of administrative work in an office setting; specific property management experience preferred
• 1-2 years of proven excellent customer service experience through various methods - in person, over the phone, etc
• Ability to legally operate a motor vehicle with a valid driver’s license
• Ability to be very active - walking, bending, standing and lifting up to 50 pounds
• Computer proficiency, including using the internet, Google or Microsoft programs and email

At Riverstone Communities, we don’t just accept differences - we celebrate them, we support them and we thrive on them for the benefit of our team members and communities. As a company that has been around for over 25 years, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, gender identity, disability, protected veteran status or any other status protected under federal, state or local law.

Ready to make a difference? Apply now and start a fulfilling career with us at Riverstone Communities!