Assistant Property Manager

Colonial Group; Highlands (MA); On-site; USD 37,000 - 47,000; Full time

Job summary

Colonial Group seeks an Assistant Property Manager for The Cordovan & Haverhill Lofts in Haverhill, MA. The role supports the Property Manager in budget, staff supervision, resident relations, and occupancy management.

Responsibilities include rent collection coordination, turnover scheduling with maintenance, and ensuring compliance with policies. Requires HS diploma; Yardi, Word, and Excel skills are essential; bilingual in Spanish preferred.

Qualifications

• Must possess a strong work ethic and professional demeanor.
• Experience with leasing and recertification processes.
• Strong supervisory skills and ability to manage staff.
• Ability to establish a cooperative working environment with staff.
• Excellent verbal and written communication skills.
• Fluent in English; Spanish bilingualism preferred depending on property.

Responsibilities

• Assist in fiscal planning and budget preparation.
• Supervise maintenance, security, landscaping, and cleaning departments as needed.
• Oversee contractors and vendors and ensure service quality.
• Respond to inquiries and assist with rent collection and resident outreach.
• Conduct apartment and property inspections and coordinate turnovers.
• Maintain service order logs and support property management staff.

Skills

Strong work ethic

Leasing & recertification

Supervisory skills

Cooperative environment

Verbal & written communication

Self-motivated & detail oriented

Fluent in English

Spanish preferred

Education

High School diploma

Associates or Bachelor’s preferred

Tools

Microsoft Word

Excel

Yardi

Job description

Assistant Property Manager, The Cordovan & Haverhill Lofts - Haverhill, MA

General Statement of Duties: Assists the Property Manager in fiscal planning, staff supervision, physical property management, rent collection, resident relations, and directly oversees the occupancy and recertification process.

Supervision Received: Reports to Senior Property Manager.

Supervision Exercised: Supervises direct reports as assigned.

FLSA: Non-Exempt

Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class.)

• Fosters a positive, active and collaborative relationship with residents, communities and associated agencies.
• Enforces and adheres to company policies, rules and regulations.
• Assists in supervising maintenance, security, landscaping, and cleaning departments when necessary and at the direction of the Property Manager.
• Assists the Property Manager and Maintenance Supervisor with supervising contractors and vendors utilized to provide services at the property.
• Responds to telephone and on-site inquiries.
• Assists with rent collection efforts by reviewing or posting rent receipts and performing resident outreach including mailing notices.
• Assists with reviewing inventory and maintenance purchases as needed.
• Assists with and conducts apartment and property inspections.
• Assists in writing service orders and maintaining service order logs.
• Assists in coordinating turnover schedules with maintenance supervisor alongside the Property Manager.
• Assists Property Manager in budget preparation and financial management.

Minimum Qualifications:

Education:High School diploma required; Associates or bachelor’s degree preferred.

Experience: One year of property management or related work experience preferred. Designated certifications where required for property type.

Qualifications and Skills:

• Must possess a strong work ethic.
• Experience with the leasing and recertification processes.
• Strong supervisory skills.
• Ability to establish a cooperative working environment with staff.
• Knowledge of Microsoft Word, Excel and Yardi.
• Strong verbal and written communication skills, self motivated and detail oriented.
• Ability to handle emergency situations and pressure due to complexity and time sensitivity.
• Fluent in English.
• Bilingual capabilities may be required depending on property, bilingual in Spanish preferred.
• Physical ability to stand/walk for long periods of time, lift boxes, move furniture, shovel snow, etc.
• Must have the ability to visually inspect property, including grounds and building interiors as well as the ability to climb up and down stairs for tours and inspections.
• Ability to be an active team member within the company.
• Preserves and respects resident and applicant confidentiality.

Beacon Core Competencies required for all positions: Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility.

Beacon Management Competencies required for all Management positions: Decision-Making/Judgement, Communication, Budgets/Cost Control, Managing for Results, People Development.

Assistant Manager Functional Competencies required: Job Knowledge, Problem Solving/Analysis, Interpersonal Skills, Computer Skills, Hiring.

Compensation: $26.58 - $34.00 per hour

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.