Assistant Property Manager

Rose & Company, LLC; Frisco (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Rose & Company, LLC is seeking an Assistant Manager to support the Manager in daily operations of the property. The role includes maintaining resident records, processing rents and deposits, and generating regular reports.

The assistant will conduct property inspections, assist with move-ins/move-outs, and handle leasing duties as needed. The position requires strong leasing knowledge, customer service, and organizational skills to ensure timely notices, renewals, and excellent resident

Qualifications

• The candidate should have knowledge of leasing processes and resident retention.
• Experience handling rents, deposits, and notices is preferred.
• Ability to maintain accurate resident records and daily reporting.

Responsibilities

• Maintain accurate resident records and daily leasing activity reports.
• Deposit receipts and issue notices for late payments or evictions as needed.
• Inspect property and coordinate with maintenance and move-ins/outs.
• Handle phone inquiries from residents, prospects, and vendors.
• Assist in lease renewals and market awareness reports.
• Greet and show property to prospective clients and perform leasing duties.
• Organize and file leasing paperwork and notices to vacate.

Skills

Leasing knowledge

Customer relations

Reporting & documentation

Move-in/out processing

Phone and client communication

Property inspections

Lease renewals

Record keeping

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

The Assistant Manager is to assist the Manager in effectively managing the assigned property. In the Manager’s absence, the Assistant Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Corporate and Branch Office. In addition, the Assistant Manager is directly responsible for maintaining daily, weekly and monthly reports, including accurate reporting of rents and deposits received.

Responsibilities

• Maintain accurate resident records. Update on a daily basis all rents, deposits and application fees received by residents. Issue appropriate notices when necessary (e.g., late payments, eviction notices, returned check memos).
• Deposit all receipts prior to bank close each day.
• Maintain positive customer relations attitude.
• Physically inspect property when on ground, pick up litter and report any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.
• Must be knowledgeable about all phases of leasing and resident retention.
• Work with lease renewals each month.
• Greet prospective clients, show property and perform leasing duties as needed.
• Answer and handle incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
• Maintain awareness of local market conditions and trends.
• Update reports concerning notices to vacate, leasing activity reports, etc., on a daily basis and provide information to the Manager.
• Organize and file all applicable reports, leases and paperwork.
• Proofread all lease paperwork and process move-ins and move-outs.
• Process all security deposit move-out reports.
• Accept service requests from residents and route to maintenance for prompt processing. Conduct service follow-up with resident when work is completed.
• Perform any additional duties assigned by Manager or Property Supervisor.