Assistant Property Manager

Morgan Properties; Fayetteville (NC); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

New Lease Commissions

Renewal Commissions (monthly)

Morgan Essentials stipend (quarterly)

Employee Referral Program (up to $750)

Tuition/Education reimbursement

Comprehensive benefits (Medical,Dental

Vision, Life/AD&D, Disability

Job summary

Morgan Properties is seeking an Assistant Property Manager to support leasing, collections, resident services, and maintenance oversight across properties in its portfolio. You will work under the Property Manager to ensure high standards and exceptional resident service while handling day-to-day operations.

The role requires strong communication, organization, and problem-solving abilities, with a focus on accurate records, timely payments, and tenant retention.

Qualifications

• Associates degree or 2–3 years related experience and/or training, or equivalent combination
• Experience in property management or managerial sales/customer service
• Valid driver’s license and clean driving record may be required for travel between properties

Responsibilities

• Lease, collect, and provide resident services while maintaining records
• Assist in delinquency follow-up and payments collection
• Support property manager and staff; prepare monthly renewal, rent and maintenance reports
• Train and coach office staff; attend meetings and take minutes
• Assist with vendor relations and lease renewals; ensure compliance with policies

Skills

Interpersonal skills

Communication

Problem-solving

Detail-oriented

Education

Associates degree or 2–3 years related experience

Job description

Join Our Team as an Assistant Property Manager – Support with Excellence!

We are seeking a reliable and ambitious Assistant Property Manager to join our team. If you are passionate about property management, have excellent communication skills, and are eager to assist with the daily operations of the property, this role is perfect for you!

What You’ll Be Doing:

As an Assistant Property Manager, you will play a vital role in the smooth operation of the property under the guidance of the Property Manager. You will assist with leasing, collections, resident services, and maintenance oversight while ensuring the property’s high standards and providing top-notch service to both residents and staff.

Essential Responsibilities:

Leasing, Collections, and Resident Services:

• Address delinquent accounts and initiate the eviction process, filing necessary documents and attending court hearings if required.
• Assist in following up on delinquencies and ensure timely collection of payments.
• Handle all activities related to apartment rentals, move-ins, resident insurance, and lease renewals as needed.
• Assist in scheduling appointments for potential prospects and residents.
• Maintain accurate resident records, including account setup (names, lease dates, charges, and credits).
• Process security deposit refunds and ensure positive resident relations.
• Record all resident correspondence and assist in validating rental eligibility.
• Promote resident retention programs and address resident concerns promptly.

Managerial Support and Staff Coordination:

• Provide support in the absence of the Property Manager and assist in managerial duties as directed.
• Assist with creating monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
• Provide training and coaching to office staff as directed by the Property Manager.
• Attend staff meetings and take minutes when necessary.
• Assist in collection and processing of all payments and purchase orders.
• Assist in any requested work to be done on the property and ensure completion.

Vendor Relations and Lease Oversight:

• Build and maintain relationships with vendors, ensuring proper invoicing and handling vendor statements.
• Oversee lease and renewal processes, ensuring accuracy and compliance with policies.
• Maintain renewal records and assist with marketing and follow-up for leasing.

Compliance:

• Adhere to federal and state Fair Housing Laws, as well as company policies, ensuring legal and regulatory compliance.

What We’ll Expect from You:

Qualifications:

• Associates degree (A.S, A.A.) from a two-year college or university, or two to three years of related experience and/or training, or equivalent combination of education and experience.
• Prior experience in property management or managerial experience in a sales/customer service role.
• Valid driver’s license, good driving record, and auto insurance may be required for traveling between properties.

Skills:

• Strong interpersonal and communication skills to interact effectively with residents and office staff.
• Strong analytical and problem-solving skills to resolve issues efficiently.
• Detail-oriented with the ability to maintain accurate records and manage various tasks simultaneously.

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.

What You Can Expect from Us:

We offer a comprehensive benefits package designed to support both your personal well-being and professional growth:

• Excellent Base Pay $17.00 - $22.00/hour
• 20% Rent Discount
• $100 New Lease Commissions
• Property Staff Shared Renewal Commissions (paid monthly)
• $300 Morgan Essentials (paid quarterly)
• Employee Referral Program (Earn up to $750 per referral)
• Education/Tuition Reimbursement Program
• Comprehensive Benefits: Medical, Dental, Vision, Life/AD&D Insurance, and Long/Short-Term Disability
• Retirement Plan: 401(k) with Company Match
• Generous Paid Time Off: Including 10 Holidays per year and sick leave
• Employee Assistance Program
• Additional Employee Discounts on various services

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.