Assistant Manager

ZRS MANAGEMENT LLC; United States; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Housing discounts

Paid holidays

401(k) plan with employer match

Job summary

ZRS MANAGEMENT LLC is seeking an Assistant Property Manager responsible for motivating Leasing Consultants and overseeing property operations.

This full-time position requires excellent organizational skills, knowledge of property management practices, and the ability to address resident needs effectively. You'll enjoy competitive benefits, including health insurance and a 401(k) plan.

Qualifications

• Valid Drivers License.
• 1+ year experience in property management or real estate preferred.

Responsibilities

• Collect rent and ensure revenue data is posted correctly.
• File evictions and understand local laws.
• Issue lease violations and ensure community guidelines.
• Review and approve applications.
• Audit move-ins and manage leasing documents.
• Ensure residents' billing is correct.
• Complete monthly reports.
• Assist in preparing and uploading bills for approval.
• Resolve resident situations before escalation.
• Assist with leasing and take tours.

Skills

Excellent computer skills

Strong negotiating and sales abilities

Strong leadership

Effective time management

Knowledge of Microsoft Office

Knowledge of property management software

Education

High school diploma

Post-secondary preferred in business or property management

Tools

Microsoft Excel

Microsoft Word

Property management software (Onesite, Yardi, etc.)

Job description

Assistant Property Manager

The Assistant Property Manager’s primary responsibilities include motivating and encouraging the Leasing Consultants in leasing tasks; compiling, understanding and utilizing market information on an on‑going basis; and preparing for advancement to Property Manager. The position of Assistant Property Manager reports directly to the Property Manager.

Responsibilities

• Collect rent in a timely manner and ensure all revenue data is posted correctly in the accounting system.
• File evictions when applicable and be informed of local laws and policies.
• Issue lease violations when necessary and work closely with the property manager to ensure community guidelines are being met.
• Review and approve applications when necessary and ensure proof of income and applications are within community qualification guidelines.
• Audit move‑ins and ensure all applicable monies have been paid and all necessary leasing documents have been executed and uploaded.
• Ensure that all residents’ current and future scheduled billing is correct.
• Complete monthly reports in accordance with company guidelines.
• Become familiar with the property budget and coding and assist in preparing and uploading bills and submitting them for approval.
• Troubleshoot and resolve resident situations before they are escalated to the property manager.
• Assist with leasing when necessary and take tours.
• Tackle escalated service requests and work with the property team to ensure adherence to customer service standards.
• Work closely with the property manager to ensure the property is meeting budgeted occupancy and leasing goals.
• Assist Property Manager with hosting resident functions and maximizing resident renewals.
• May need to work one weekend a month.

Qualifications

• Valid Drivers License.
• 1+ year experience in property management or real estate preferred.
• High school diploma required; post‑secondary preferred in units in business, or property management.

Skills, Knowledge and Abilities

• Excellent computer skills, verbal, math, and reasoning skills.
• Strong negotiating and sales abilities.
• Strong leadership, interpersonal and organization skills.
• Effective time management skills and attention to detail.
• Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
• Knowledge of Internet, Email, and social media as it pertains to marketing of community.
• Knowledge of property management software such as Onesite, Yardi, RealPage, Knock, RentCafe, Resman, etc.
• Knowledge of business practices and principles.
• Ability to handle multiple projects and tasks.
• Ability to cope with stress in a composed manner.
• Ability to respect and maintain confidentiality.
• Ability to work independently as well as collaboratively in a team environment.
• Flexible to work evenings, weekends, and holidays as needed.

Work Hours

Full‑time, career‑track position with competitive pay, health, dental, vision and life insurance; housing discounts; vacation; paid holidays; exceptional 401(k) plan with employer match and more.

Benefits

Healthcare: medical, dental, vision, disability, and life insurance. Employee Assistance Program (EAP). Paid time off, floating holidays for personal use, flexible 401(k) plans. Wellness programs including fitness credits, incentives for annual check‑ups, and pet insurance discounts.

Equal Opportunity Employer Statement

ZRS Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.