Assistant Property Manager

Coastal Ridge Real Estate; Etna Township (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Coastal Ridge Real Estate is seeking an Assistant Property Manager in Etna, OH to support leasing production, resident relations, and financial oversight at a conventional community. You’ll work as second in command to the Property Manager, ensuring operating efficiency and exceptional resident experiences.

You will contribute to all aspects of leasing, coordinate applications, screenings, tours, renewals, and collaborate with the leasing team. Full-time, non-exempt position based in Etna, OH.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Leasing and sales experience required; multifamily housing familiarity preferred.
• Proficiency with property management software (OneSite/Entrata/RealPage) and Excel desirable.

Responsibilities

• Assist in leasing process to meet team goals.
• Greet prospects, conduct tours, close leases, and manage applications and screenings.
• Monitor renewals and maintain great resident experiences.
• Maintain clubhouse, model units, and tour routes to high standards.
• Support marketing and social media efforts to promote the community.

Skills

Leasing & sales

Customer service

Team collaboration

Financial awareness

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

OneSite

Entrata

RealPage

Excel

Job description

As the Assistant Property Manager, you’ll act as second in command at your assigned community, contributing to leasing production and ensuring the property operates at peak performance. You’ll play a key role in team collaboration, financial oversight, and exceptional resident experiences. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

You will work at one of our conventional properties in Etna, OH.

What You’ll Own:

• Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:
  • Ensuring leads are entered into Entrata, contacted, and followed up on.
  • Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
  • Monitoring and participating in resident renewal efforts.
  • Maintaining the clubhouse, model units, and tour routes to exceptional standards.
• Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
• Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
• Serve as a brand ambassador for the community by supporting social media marketing and reputation management efforts including promoting community events, amenities, resident experiences, and leasing opportunities in alignment with company guidelines.
• Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
• Foster exceptional service by addressing escalated resident concerns with professionalism and care.
• Support marketing efforts and resident events to attract prospects and retain current residents.
• Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
• Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
• Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
• Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions including but not limited to PA, IL, NJ and IA.
• Previous experience in leasing and sales required, with Leasing Manager experience preferred.
• Familiarity with multifamily conventional or student housing strongly preferred.
• Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
• Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 900 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.

Coastal Ridge is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.