Assistant Property Manager

Coastal Ridge Real Estate; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Coastal Ridge Real Estate seeks an Assistant Property Manager to support leasing operations at a luxury community in Columbus. You will oversee the leasing process, assist with financial duties, and ensure exceptional resident experiences. Ideal candidates have prior leasing experience and a strong customer service focus.

Benefits

Competitive and comprehensive benefits

Opportunities for professional development

Qualifications

• Experience in leasing and sales is required.
• Familiarity with multifamily conventional or student housing preferred.
• Willingness to obtain required licenses and certifications.

Responsibilities

• Contribute to all aspects of the leasing process to meet and exceed goals.
• Monitor and participate in resident renewal efforts.
• Assist the Property Manager with financial reporting.

Skills

Customer Service

Team Leadership

Financial Oversight

Education

High school diploma or equivalent

Bachelor’s degree

Tools

Entrata

Microsoft Excel

Job description

As the Assistant Property Manager, you’ll act as second in command at your assigned community, contributing to leasing production and ensuring the property operates at peak performance. You’ll play a key role in team collaboration, financial oversight, and exceptional resident experiences. This full-time, non-exempt position reports to the Property Manager.

Where You’ll Work:

Normandy Columbus is a luxury apartment and townhome community located in the Discovery District in Downtown Columbus, Ohio. The Normandy features spacious studio, one-, two-, and three-bedroom apartments and townhomes, and one-of-a-kind amenities like nothing you’ve ever seen before! Our apartments and townhomes feature luxurious finishes to make it feel like a home, including floor-to-ceiling windows, 42-inch maple cabinetry, mini subway tile backsplash, granite countertops, stainless steel appliances, built-in microwave, washer and dryer, oversized walk-in closets, brushed nickel finishes, and plenty more! The Discovery District in Downtown Columbus offers easy highway access and some of the best nightlife, shopping, and dining Columbus has to offer. Check out Brioso or The Roosevelt for a coffee, grab dinner at Wolf’s Ridge Brewing, or meet friends at Pins Mechanical Co. for some drinks and bowling – all just steps from your front door!

What You’ll Own:

• Contribute to all aspects of the leasing process to meet and exceed individual and team goals. This includes:
  • Ensuring leads are entered into Entrata, contacted, and followed up on.
  • Greeting prospects, conducting tours, closing leases, and overseeing the application and screening processes.
  • Monitoring and participating in resident renewal efforts.
  • Maintaining the clubhouse, model units, and tour routes to exceptional standards.
• Develop a deep understanding of the property’s features and market positioning to communicate its value effectively while addressing common objections.
• Guide and support the leasing team to empower success by setting clear expectations and providing the tools and resources needed to achieve leasing and marketing objectives.
• Monitor the competitive landscape by regularly shopping competitors and updating records of market offerings.
• Foster exceptional service by addressing escalated resident concerns with professionalism and care.
• Support marketing efforts and resident events to attract prospects and retain current residents.
• Ensure timely collection and accurate posting of rental and vendor payments to maintain strong cash flow and financial performance.
• Address delinquent accounts by preparing late notices, contacting residents and guarantors, and filing evictions when necessary.
• Assist the Property Manager with financial reporting, including weekly and monthly reports, and closing financial books.
• Serve as acting Property Manager in their absence, ensuring adherence to company policies and property guidelines.
• Perform other duties as assigned.

What You’ll Bring:

• High school diploma or equivalent required; Bachelor’s degree preferred.
• Willingness to obtain all licenses and/or certifications required by State or Local jurisdictions.
• Previous experience in leasing and sales required, with Leasing Manager experience preferred.
• Familiarity with multifamily conventional or student housing strongly preferred.
• Proficiency in property management software such as OneSite, Entrata, or other RealPage products preferred.
• Intermediate knowledge of Microsoft Office, especially Excel, is desirable.
• Ability to participate in emergency duties as needed.

Our Company:

Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.

What You’ll Get:

As a Coastal Ridge Real Estate associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.