Assistant Property Manager

Berkshire; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Berkshire, a respected property management team, seeks an Assistant Property Manager in Columbus, Ohio. This role involves administrative duties, training, sales, and customer service. Ideal candidates possess 2 years of apartment industry experience and strong interpersonal skills, contributing to resident satisfaction and team success.

Benefits

3 weeks of vacation

Personal development plans

Comprehensive insurance

25% rent discount

Qualifications

• Experience managing people preferred.
• Ability to adapt to new technologies.
• Basic understanding of property budgets.

Responsibilities

• Maintain accurate resident records daily.
• Manage electronic payments via the Resident Portal.
• Provide excellent customer service to residents.

Skills

Customer Service

Interpersonal Skills

Adaptability

Professional Communication

Education

Two years of experience in the apartment industry

Job description

Team "IT FACTOR"

Berkshire is a nationally respected property management team that creates memorable and valuable experiences for all stakeholders by attracting fun, engaging talent committed to excellence. We own and manage our properties, and our greatest asset is our people.

We offer 3 weeks of vacation, personal development plans, comprehensive insurance, a 25% rent discount, and more. Our vision is to create an exceptional experience one relationship, one investment, and one neighborhood at a time.

Job Overview:

As an Assistant Property Manager, your day will include administrative duties, training, sales, and customer service. You will be creative, enthusiastic, focused on zero delinquencies, and supportive of the Property Manager and the team. Your office is the team hub, empowered to make a difference. Your day might start with collections and end with assisting the sales team.

Key Responsibilities:

• Maintain accurate resident records daily
• Manage electronic payments via the Resident Portal
• Stay informed about local market conditions and trends
• Contribute ideas to improve financial success and resident satisfaction
• Use interpersonal skills to interact effectively with diverse backgrounds
• Maintain professional communication with residents in verbal and written form
• Mentor and assist the leasing team, serving as a "go-to" person
• Provide excellent customer service to prospective and current residents and team members

Qualifications:

• At least two years of experience in the apartment industry
• Experience managing people (preferred)
• Ability to adapt to new technologies
• Basic understanding of property budgets
• Proficiency in English (speaking, writing, understanding)
• Patience and professionalism

Equal Opportunity Employment:

Berkshire is committed to providing equal opportunity in all employment practices without regard to race, color, religion, sex, national origin, age, disability, or other protected categories. All employees are expected to support these policies actively.