Assistant Property Manager

Socket.dev; Capitol Heights (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

ROSS Companies is seeking an experienced Assistant Property Manager to support operations at a multi-family community in Capitol Heights, MD. You will oversee leasing, turnover inspections, rent collections, and daily administrative tasks to ensure resident satisfaction and compliance with policy.

Ideal candidates have 1–3 years in multi-family housing, strong communication skills, and the ability to assist during emergencies.

Qualifications

• 1–3 years experience with multi-family housing, apartment leasing, or apartment maintenance.
• Strong organizational and administrative abilities.
• Effective communication with residents, staff, and authorities.
• Knowledge of accounts payable/receivable and rent collection processes.

Responsibilities

• Assist in apartment turnover process and follow-up inspections.
• Accompany new residents for move-in inspections and complete move-in checklist.
• Prepare bank deposits and maintain cash handling procedures.
• Assist with late rent collection and eviction processes when required.
• Attend seminars or staff meetings for policy updates and training.
• Report hazards and safety concerns to Property Manager.

Skills

Leasing

Property management

Communication skills

Cash handling

Emergency procedures

Administrative abilities

Education

Bachelor's Degree in Residential Property Management or Business Administration

Job description

ROSS Companies is looking to identify an experienced and qualified Assistant Property Manager to work at a property in Capitol Heights, MD. Your role will play a pivotal part in ensuring the highest standard of customer service, resident comfort, and overall satisfaction, aligning perfectly with our company's core values.

Responsibilities

• Assist in apartment turnover process and follow-up inspections.
• Upon move-in, accompany new residents for inspection of apartment and completion of move-in checklist.
• Prepare bank deposits and maintain all procedures relating to cash management.
• Assist with collection of late rental payments and initiate eviction process when required.
• Participation in occasional court appearances as a witness for the community, i.e., confirmation of lease requirements, outstanding rent balances, or testimony to defend claims against the community may be requested.
• Prepare lease application documents for review by the Property Manager and/or the Regional Property Manager.
• Greet/receive telephone and walk-in traffic interested in becoming residents of the community.
• Assist with recording traffic information on daily logs. Perform Follow-up procedures for qualifying prospects and participate in programs for waiting lists, callbacks and market surveys.
• Assist as needed during community emergency situations (example: snow, fire, flood, natural or man-made disasters).
• Attend seminars, classes, or community staff meetings for policy updates, reviews, or instructions for equipment use and conforming to changes in government regulations.
• Immediately report hazards and safety concerns to the Property Manager.

Required Experience/Skills

1-3 years experience with multi-family housing, apartment leasing, apartment maintenance, employee supervision, landlord-resident relations; knowledge of appropriate and effective conduct during emergency situations; demonstrated and developed organizational and administrative abilities; efficient communication skills toward public, residents, employees, state and local authorities, and upper levels of management; and knowledge of accounts payable and receivable functions essential. Some candidates for this position may not possess all of the above-mentioned qualifications and will be considered for employment on an individual basis.

Note: These characteristics are not in any specific order of importance, and all functions of this position may not be included. Some candidates for this position may not possess all of the above mentioned qualifications and will be considered for employment based on previous background and experience.

Required Education

Bachelors Degree in Residential Property Management or Business Administration, preferred. Experience will be considered in lieu of college degree.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Management has the right to revise this job description at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reasons.

ROSS Companies is an Equal Employment Opportunity Employer.