Assistant Property Manager

Arcan-Capital; Augusta (GA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Two weeks paid vacation

5 days of PTO/Sick leave

Matching 401k program

Job summary

Arcan Capital is seeking an Assistant Property Manager to support on-site operations, leasing, and resident relations. You will handle inquiries, assist with applications and renewals, and help manage collections and reporting to ensure a thriving community.

The role emphasizes strong communication, organization, and a hands-on approach in a fast-paced team environment at our Augusta properties.

Qualifications

• Minimum two years in property management or related field.
• Familiarity with Fair Housing guidelines and leasing processes.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Assist residents via phone, email, and in person with inquiries.
• Support leasing efforts and verify applications for compliance.
• Contribute to rent collection and delinquency management.
• Maintain resident records and oversee basic accounting tasks.
• Coordinate move-ins/outs and assist in property operations.

Skills

Property management

Customer service

Communication

Team leadership

Accounting basics

Education

High school diploma

Tools

Yardi

Rent Café

Microsoft Office

Job description

Assistant Property Manager

Job Description

Arcan Capital is committed to providing an outstanding living experience for our residents. As an Assistant Property Manager, you will play a key role in supporting property operations, assisting residents, and ensuring a positive community atmosphere. This position is ideal for individuals who excel in customer service, have strong organizational skills, and thrive in a fast-paced, team-oriented environment.

As an Assistant Property Manager, you play a vital role in the onsite management team, working under the direction of the Property Manager to ensure the success of an Arcan community. You will assist in overseeing daily operations, including leasing activity, renewals, collections, financial reporting, and resident communications, all while providing exceptional customer service. Your ability to build strong relationships, communicate effectively, and maintain a welcoming community atmosphere will be essential in enhancing resident satisfaction and supporting property performance.

This position requires a detail-oriented, customer-focused mindset and the ability to thrive in a fast-paced environment while managing multiple responsibilities.

While experience in property management or leasing is beneficial, we are primarily looking for individuals who are passionate about service, eager to take on challenges, and ready to make a meaningful impact.

About Arcan Capital

Founded in 2016, Arcan Capital is a rapidly growing company specializing in the acquisition and management of apartment properties across the southeastern United States. With a team of over 80 employees—and plans to expand this year—you will be an integral part of our success, ensuring a seamless leasing experience and contributing to our engaging company culture.

At Arcan Capital, we believe in fostering a collaborative, engaging, and service-driven culture. We are dedicated to providing outstanding living experiences for our residents while supporting the professional growth of our employees.

Key Responsibilities

• Provide professional and friendly assistance to current and prospective residents, addressing inquiries via phone, email, and in person in a timely manner.
• Support leasing efforts by verifying applications, ensuring compliance with Fair Housing guidelines, and leasing apartments as needed.
• Assist with staff training and model effective sales techniques.
• Lead rent collection efforts, manage delinquent accounts, and initiate lease terminations or legal action when necessary.
• Contribute to budget management by making fiscally responsible decisions to enhance the community’s net operating income.
• Maintain accurate resident records, process rental payments, and oversee accounting functions, including bank deposits.
• Conduct move-in and move-out inspections, ensuring apartments and community areas meet quality standards.
• Act as the Property Manager in their absence and adapt to evolving company needs.
• Perform additional duties as assigned.

Qualifications & Skills

• Minimum of two years’ experience in property management or a related field required; supervisory experience preferred.
• Proficiency in basic accounting and bookkeeping practices.
• Strong computer skills, including Microsoft Office Suite and property management software such as Yardi and Rent Café.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Strong leadership and team collaboration skills with a positive and solution-oriented mindset.
• Team player with a positive, professional attitude and a commitment to excellence.
• Familiarity with federal, state, and local fair housing laws and regulations.
• Willingness to work a flexible schedule, including weekends and holidays, as needed.

Education & Experience (Preferred but Not Required)

• Prior experience in customer service, leasing, hospitality, or administrative support. Ability to handle confidential information with professionalism and discretion.
• High school diploma or equivalent required.

Why Join Arcan Capital?

Supportive and people-focused culture

We believe in fostering long-term relationships with our employees and residents.

Opportunities for growth

We invest in our team members and offer career development opportunities.

Competitive compensation & benefits

• Medical
• Dental
• Vision
• Two weeks paid vacation
• 5 days of PTO/Sick leave
• Matching 401k program