Assistant Property Manager

Southern Management Companies; Adelphi (MD); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life & AD&D insurance

401(k) plan

Paid holidays

PTO

Bereavement leave

Continuing education

Job summary

Southern Management Companies is seeking an on-site Property Manager Assistant in Adelphi, MD. This role supports the property manager, develops the team, and ensures compliance with policies and quality standards.

You will lead, train, and coach staff, while managing daily on-site operations and assisting with budgeting, leasing, marketing, and guest relations. A strong customer service background and familiarity with Yardi are preferred.

Qualifications

• Graduation from The Southern Difference Institute or equivalent combination of education and property management experience.
• Three years of experience in customer service, sales, marketing, or real estate.

Responsibilities

• Assist in hiring, training, coaching and managing of team
• Ensure Southern Management policies, procedures, and internal quality control standards are upheld at all times
• Demonstrate behaviors that cultivate a positive work culture and align with Southern Management's mission, vision, and values
• Assist in preparation of annual budget and community plans
• Assist in management of all day-to-day operations on-site
• Support all marketing and sales efforts
• Perform leasing, service coordination, administrative, bookkeeping and collection duties, as necessary
• Respond in emergency situations, as needed
• Stay abreast of industry trends
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager and/or supervisor

Skills

Leadership

Customer service

Bilingual

Team management

Yardi

MS Office

Budgeting

Adaptability

Education

Property management education/experience

Tools

Yardi

MS Office

Job description

Strong leasing and customer service skills are required. Bilingual candidates a plus. The schedule is Monday through Friday from 8:30 a.m. to 5:00 p.m., with every other Saturday from 8:30 a.m. to 5:00 p.m.50% live on discount available.

WHAT WE ARE LOOKING FOR:

This position is responsible for assisting the property manager in the overall operations of the
community, development of the team, and maintaining community compliance with all
policies, procedures, and internal quality control standards. Through dynamic leadership you
will be tasked with creating extraordinary experiences for customers and team members.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with team members, customers, and
  vendors
• Create valuable experiences by providing high levels of customer service to all
  customers and team members
• Assist in hiring, training, coaching, counseling and managing of team
• Ensure Southern Management policies, procedures, and internal quality control
  standards are upheld at all times
• Demonstrate behaviors that cultivate a positive work culture and align with Southern
  Management's mission, vision, and values
• Assist in preparation of annual budget and community plans
• Assist in management of all day-to-day operations on-site
• Support all marketing and sales efforts
• Perform leasing, service coordination, administrative, bookkeeping and collection
  duties, as necessary
• Respond in emergency situations, as needed
• Stay abreast of industry trends
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager and/or supervisor

JOB KNOWLEDGE & SKILLS:

• Excellent written and verbal communication skills
• Ability to effectively lead, coach, and motivate
• High-level critical thinking skills
• Knowledge of current applicable laws
• Strong organizational skills
• Excellent interpersonal skills
• Adaptability and flexibility in fast paced environments
• Aptitude with Microsoft Word and Excel
• Experience with Yardi software products a plus

What's required from you:

• Graduation from The Southern Difference Institute or equivalent combination of
  education and property management experience
• Three years of experience in customer service, sales, marketing, or real estate

Pay Rate:

$20.52 - $28.90

Summary of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.
Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Career Services Center by email at [e-mail] or by phone at 301.623.0100.

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