Assistant Property Manager

Sage Ventures, LLC; Aberdeen (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading property management firm seeks an Assistant Property Manager to support leasing staff and enhance tenant relations in Maryland. This role requires a proactive individual with property management and customer service experience, aimed at ensuring efficient operations and customer satisfaction in a collaborative environment.

Benefits

PTO – 15 days

Medical, vision, dental

401K with company match

Employee Assistance Program

20% rental discount

Professional development opportunities

Qualifications

• At least one year of property management experience required.
• 2+ years customer service experience.
• Excellent verbal and written communication skills.

Responsibilities

• Provide full support to property manager overseeing tenant relations.
• Manage collections and leasing processes.
• Ensure effective customer service and accurate reporting.

Skills

Organizational skills

Customer service

Multi-tasking

Communication

Tools

Microsoft Office

YARDI

Job description

Assistant Property Manager

Sage Ventures is a full-service vertically integrated residential development and investment firm. As a collaboratively run corporation, we develop, own, rehabilitate, sell, and manage exceptional properties throughout the greater Baltimore/Washington region.

Position Summary:
The Assistant Property Manager is responsible for providing full support to the property manager by overseeing leasing staff and all aspects of tenant relations: Serving as a liaison between management and the residents by coordinating retention activities, handling collections and rent payments, lease renewals, and overall customer service.

Essential Functions:

• Ensure excellent, effective, and timely customer service/communication with residents.
• Manage Collections
• Oversee leasing & Move-in process
• Manage renewal process
• Manage move-out process
• Ensure accurate and timely reporting
• Complete administrative tasks
• Serve as a backup for team members as needed
• Any other responsibilities deemed necessary by your supervisor

Requirements:

• At least one year of property management industry experience required
• 2+ years of experience customer service
• Strong organizational skills
• Must be able to multi-task
• Proficient with Microsoft Office
• YARDI or similar property management software preferred
• Excellent written and verbal communication skills are a must
• Background check and drug test required

Benefits:
We offer competitive salaries and excellent benefits, including:
Compensation Range: $25 - 29 /hr+ monthly performance bonus

• PTO – 15 days
• Medical, vision, dental
• 401K with a company match
• Employee Assistance Program
• 20% rental discount at our properties
• Professional development in the multi-family housing industry

Sage Ventures is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.