Assistant Project Manager

Heartland Builders; Grand Rapids (MI); On-site; USD 48,600 - 59,400; Full time

Benefits offered by this job

Health insurance (60% of premium paid by company)

Company vehicle provided

3 weeks PTO + paid holidays

401(k) with company match after 1 year

Bonus potential

Job summary

A leading custom home builder in Grand Rapids is seeking an Assistant Project Manager to manage warranty processes and support project managers. The ideal candidate should possess strong residential construction knowledge, hands-on skills, and excellent communication abilities. This role offers a competitive salary of $54,000/year, health insurance, and growth opportunities within the company.

Qualifications

• Strong understanding of residential construction practices and terminology.
• Hands-on skills to perform light carpentry, painting, and minor repairs.
• Valid driver's license and clean driving record.

Responsibilities

• Be the face of the company during the warranty phase.
• Conduct home walkthroughs with clients at scheduled warranty appointments.
• Assist Project Managers with municipal permitting.

Skills

Understanding of residential construction practices

Hands-on skills (carpentry, painting, repairs)

Communication and conflict-resolution abilities

Attention to detail

Client-first mindset

Job description

Heartland Builders

Assistant Project Manager

Grand Rapids, MI | Full-Time | $54,000/year + Benefits & Bonus Potential

Join a Builder That Makes the Process Easy, Fun, and Faster than you think

At Heartland Builders, we don't just build homes - we create experiences. We are an on-your-lot custom builder and have created a process that's transparent, personalized, and fun - not only for our clients, but for our team.

We're looking for an Assistant Project Manager to ensure every client's journey after move-in is handled with care, professionalism, and attention to detail. This role is about more than fixing issues - it's about living our values: Be Great at What You Do, Treat Everyone Well, Fanatical About the Details, Positive Energy, and Do the Right Thing.

What You\'ll Do

Warranty Management

• Be the face of Heartland Builders during the warranty phase.
• Conduct home walkthroughs with clients at scheduled warranty appointments.
• Manage and resolve warranty issues promptly and professionally.
• Track warranty requests in company systems to ensure accurate documentation.
• Coordinate with clients, trade partners, and Project Managers to complete warranty work.
• Apply technical skills to diagnose and resolve field issues (light carpentry, touch-up painting, minor repairs).
• Provide weekly updates to management and monitor trade contractor performance.

Permits & Utilities

• Assist Project Managers with municipal permitting.
• Coordinate with utility companies for estimates and installations.
• Travel to job sites to meet with trade contractors, suppliers, and inspectors.

General Support

• Assist Project Managers at job sites as needed.
• Support Project Managers during framing reviews, trim walkthroughs, final checklists, and orientations.
• Maintain excellent communication with clients and deliver exceptional customer service.

Must-Haves

• Strong understanding of residential construction practices and terminology.
• Hands-on skills to perform light carpentry, painting, and minor repairs.
• Excellent communication, problem-solving, and conflict-resolution abilities.
• Ability to coordinate multiple tasks with attention to detail.
• Positive, professional attitude with a client-first mindset.
• Valid driver's license and clean driving record.
• Willingness to undergo a drug test if requested.

Perks & Benefits

• Competitive salary:
• $54,000/year
• Health insurance (60% of premium paid by Heartland)
• Company vehicle provided
• 3 weeks PTO + paid holidays
• 401(k) with company match after 1 year
• Bonus potential
• Growth opportunities with a company that values excellence, details, and teamwork