Assistant Program Operations Manager RA2

People, Incorporated; Fall River (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Assistant Program Operations Manager to join their team. This role involves assisting in the management of residential sites, ensuring quality treatment and compliance with organizational policies. Ideal candidates will have a background in human services, strong communication skills, and the ability to manage crises effectively. The company fosters a collaborative environment that emphasizes growth and community involvement, offering a rewarding career path with numerous opportunities for professional development. Join a team dedicated to making a positive impact in the community!

Benefits

Tuition Assistance Program

4 weeks accrued paid time off

11 paid holidays annually

Health Insurance

403(b) savings plan

Wellness Activities

Employee discounts through LifeMart

FSA

Employee Assistance Program

FREE Life and Long-term Disability Insurance

Qualifications

• Associate's Degree in Human Services or related field required.
• One year experience or suitable combination of education and experience.

Responsibilities

• Assist in managing daily operations of residential site(s).
• Implement Positive Behavior Support and individual programs.
• Ensure compliance with regulatory standards and safety protocols.

Skills

Supervision

Crisis Management

Communication Skills

Project Management

Education

Associate’s Degree in Human Services

Experience in Residential Setting

Job description

Career Opportunities with People, Incorporated

A great place to work.

Assistant Program Operations Manager RA2

Assistant Program Operations Manager - Full Time Evenings

Pay Rate: $23.00 / hour

Come grow with us and find your path to Opportunity!!

People Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community.

Our Residential Program is looking for highly motivated individuals to join our team as Assistant Program Operations Managers. This position will serve as a management team member responsible for assisting the Program Operations Manager in the overall functioning of assigned residential site(s).

Responsibilities:

1. On a daily basis, this position will provide a structured routine that includes but is not limited to house meetings, individual outings, meal preparation, ADL care, facilitate family visitations, and distribute medication while maintaining human rights at all times.
2. This position will implement Positive Behavior Support and individual programs as identified in the Individual Service Plans.
3. At times, de-escalation and crisis management techniques may be required to maintain the safety of others.
4. Ability to follow organization policies, procedures, and management decisions.
5. Quality treatment, contract compliance, budget management, facilities, hiring, training and retraining staff, and ensuring proper coverage is maintained to meet the individuals’ needs while tracking overtime.
6. Work with all Residential sites to provide supports as needed.
7. Ensure all necessary equipment and inspections conform to regulatory standards.

Requirements:

1. Associate’s Degree in Human Services or related field and one year experience; or suitable combination of education and experience.
2. Ability to supervise or coordinate others in a residential setting and respond to division emergencies.
3. A qualifying criminal background check, driving record and a valid driver’s license are also required.
4. A flexible schedule to include evening hours, weekends, and some holidays.
5. A TB screening and Physical is required upon hire and a TB update every two years after.

Preferred:

1. Individuals with interest in C.N.A, PCA and HHA type work are encouraged to apply.
2. Students in Human Services, Psychology, and Sociology programs are encouraged to apply.
3. Excellent oral and written communication skills and the ability to demonstrate effective project management and leadership skills.

Come work in a rewarding and creative environment that encourages growth, collaboration and community involvement that is exploding with opportunities.

At People Incorporated you will find a path to endless opportunities and a rewarding career! We offer a supportive work environment, Employee Recognition Program, Professional Development, opportunities for growth as well as industry-leading wages and a comprehensive benefit package that includes:

**For employees working in benefit eligible positions only**

1. Tuition Assistance Program
2. 4 weeks accrued paid time off
3. 11 paid holidays annually
4. Health Insurance
5. 403(b) savings plan
6. Wellness Activities and initiatives
7. Select employee discounts through LifeMart
8. FSA
9. Employee Assistance Program
10. FREE Life and Long-term Disability Insurance
11. Short-term Disability Insurance
12. Public Services Student Loan Forgiveness Program

People Incorporated is committed to an inclusive and diverse work environment. We are a proud equal opportunity employer that welcomes and strongly encourages all races, religions, nationalities, genders, the LGTBQIA+ community, and people with disabilities to apply. Our ability to attract and retain a talented and dedicated workforce that reflects the diverse backgrounds of those we serve is what drives our Agency’s success. We continue to promote an environment of continuous learning, inclusion, mutual respect, and belonging to ensure our employees feel valued, seen, and heard.