Assistant Program Manager — Operations & Partnerships

Fcc Behavioral Health; Poplar Bluff (MO); On-site; USD 42,000 - 66,000; Full time

Job summary

Fcc Behavioral Health in Poplar Bluff, MO is seeking an Assistant Program Manager to supervise staff and support the Program Director in daily operations of the Butler County BHC & THRIVE program. The role emphasizes leadership, coverage, and program quality.

You will oversee daily operations, coordinate with the Director, address safety and compliance, attend meetings, and ensure effective communication with leadership and staff.

Qualifications

• Preferred qualifications vary by program.

Responsibilities

• Oversee daily program operations and provide coverage as needed.
• Collaborate with the Director to improve access, efficiency, and service quality.
• Communicate program concerns, feedback, and updates to leadership regularly.
• Ensure program staff attend relevant committee meetings and relay key information to the team.
• Manage stakeholder feedback to guide program improvements; collaborate with the Director to resolve issues.
• Communicate chart audit findings, monitor follow-up, and ensure issues are resolved effectively.
• Provide regular supervision to assigned staff, documenting sessions in Unbound, per agency policy.
• Monitor Snowflake reports (e.g., late notes, appends/voids) and partner with leadership to address concerns.
• Maintain and build positive relationships with community partners, including residential facilities.
• Support a positive program and agency culture through collaborative planning with the Director.
• Address safety concerns promptly and coordinate with the Director and Health & Safety team as needed.
• Attend and contribute to weekly staff and monthly collaborative meetings; ensure clear communication with staff.
• Respond to emails and communication needs promptly during business hours.
• Adherence to all applicable evidence-based practice models.
• Orally communicate information effectively and accurately.
• Assure the program operates within the constraints of the agency’s certification (CARF, DMH) standards and strategic plan related to clinical care.
• Abide by program and agency policies and procedures.
• Other job duties and special projects as assigned.

Job description

Fcc Behavioral Health in Poplar Bluff, MO is seeking an Assistant Program Manager to supervise staff and support the Program Director in daily operations of the Butler County BHC & THRIVE program. The role emphasizes leadership, coverage, and program quality.

You will oversee daily operations, coordinate with the Director, address safety and compliance, attend meetings, and ensure effective communication with leadership and staff.