Assistant Program Manager - Deaf Services

Advocates; Framingham (MA); On-site; USD 25,003,440 - 35,610,960; Full time

Benefits offered by this job

Generous perks of employment

Room for advancement

Healthy work-life balance

Job summary

Advocates is seeking an Assistant Program Manager to implement the mission of BH Residential & Deaf Services in Framingham, Massachusetts. This role requires collaboration with program staff and service providers to provide comprehensive services to individuals in need.

The ideal candidate will have a BA/BS or H.S. Diploma/GED with relevant experience, and fluency in ASL. Strong interpersonal and organizational skills are crucial, along with a commitment to fostering a diverse and inclusive community.

Qualifications

• BA/BS in related field and 1 year experience; or H.S. Diploma/GED and 2 years related experience.
• Strongly prefer understanding of and competence in serving culturally diverse populations.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Implement the mission of BH Residential & Deaf Services.
• Develop treatment plans and attend treatment meetings.
• Document progress towards treatment plans.
• Perform interventions to address identified goals.
• Communicate individual’s progress and changes.
• Ensure a clean, safe, and home-like environment.
• Attend and participate in required training sessions.

Skills

Fluency in ASL

Organizational skills

Interpersonal skills

Ability to multi-task

Basic computer knowledge

Education

BA/BS in related field

High School Diploma/GED

Job description

Overview

Starting Rate: $22.00/hour

Schedule: Sunday-Thursday

Come join the Advocates team as an Assistant Program Manager! The Assistant Program Manager will implement the mission of BH Residential & Deaf Services. They will provide all residential services to persons served and perform, coordinate and/ or monitor designated programmatic administrative or clinical functions.

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions fromour staff.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED

Responsibilities

• Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings.
• Document progress towards treatment plans.
• Perform interventions with persons served that address their identified goals and result in skill development.
• Provide linkage with other program staff and other service providers.
• Communicate individual’s progress, mental status, and any changes in daily notes.
• Provide ongoing support, guidance, role modeling and supervision to persons served.
• Participate in or facilitate group work as delegated by supervisor.
• Identify and address community integration issues for persons served, as designated.
• Monitor and document medication administration.
• Perform, coordinate, and/or monitor a range of programmatic clinical and administrative responsibilities as delegated by supervisor.
• Train direct care staff in responsibilities for their role.
• Supervise overnight staff as delegated by supervisor.
• Provide coordination and leadership to program team during shifts, vacations, or leave in the absence of supervisor.
• Ensure a clean, safe and home-like living environment for persons served.
• Remain alert at all times throughout scheduled work shift.
• Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.
• Attend and actively participate in core training and maintain certification of required trainings (CPR/First Aid, Crisis Management, MAP).

Qualifications

• BA/BS in related field and 1 year experience; or H.S. Diploma/GED and 2 years related experience.
• Must be fluent in ASL
• Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
• Must be able to perform each essential duty satisfactorily.
• Ability to thrive in a fast-paced, team-oriented environment and as well as work independently.
• Strong organizational skills and ability to multi-task.
• Basic computer knowledge.
• Must have excellent interpersonal skills and ability to work as part of a team.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.